Member Services Support Specialist

5 months ago


Camrose, Canada Vision Credit Union Ltd. Full time

The Position**:
Member Services Support Specialist l & ll (MSSS) are responsible for receiving and auditing of all membership account and investment documentation from the branches. The Member Service Support Specialists communicates all questionable transactions and documentation to the Branch Manager and will identify, qualify and submit accounts seeking Vision Credit Union Ltd. products and services. Other responsibilities will include research, report, prepare and assist with internal and external audits being conducted. Other duties will be performed as required consistent with the goals, objectives and responsibilities of Vision Credit Union Ltd., directed by the Manager of Member Services Support.

This is a full time permanent position.

The Person:

- Member Service Experience preferred.
- Basic to advanced knowledge on registered and non-registered investment services.
- Basic to advanced knowledge on membership documentation and products.
- Knowledge of basic office procedures with 2 years’ experience in a financial institution.
- Effective communication skills with individuals at all levels of the organization.
- Ability to adapt to and learn new software.
- High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
- Able to work efficiently as part of a team as well as independently.
- Meticulous records maintenance skills.

Compensation:

- Salary range $40,000 to $50,800/annually
- Comprehensive benefits package.

SUBMIT RESUME AND COVER LETTER TO:
Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 - 51 Street

Camrose, Alberta T4V 1S6

Fax 780-679-0569

Only those individuals invited for an interview will be contacted.

**Salary**: $40,000.00-$50,800.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Camrose, AB T4V 1S6: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person



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