Manager Primary Care

6 months ago

Brampton, Canada WellFort Full time

Job Posting

WellFort is seeking a Manager Primary Care to join our team

Manager Primary Care - Permanent 1.0 FTE

WellFort Community Health Services is a non-profit, values-based organization based in Peel. We provide a wide variety of comprehensive care including primary care, dental, mental health, and chronic disease management with a focus on illness prevention, health promotion and community development. We work with residents and other agencies to increase community capacity.

WellFort is committed to providing inclusive, accessible, and sustainable programs and services to a diversely rich community.

Members of the WellFort Family include:

- Bloom Clinic
- Bramalea Community Health Centre
- Diabetes Education Program
- Four Corners Health Centre
- Health n’ Smiles

The Manager, Primary Care working closely with the Primary Care Team Lead is responsible for the supervision, guidance, coaching, scheduling and motivation of the interprofessional primary care-based teams including a focus on high quality clinical care, population health, integrated care within and outside of the organization, patient experience and the successful execution of accountabilities of the program. The Manager ensures efficient and effective service delivery through ongoing planning, monitoring and evaluation of its relevant programs and services. This includes program and service development, and community and partner relations.

This position establishes and leads the inter-professional team, cultivates strong community relationships, and integrates the work of the Health Centre with the broader WellFort strategies and priorities as well as integrated care that WellFort participates in.

In collaboration with the Director of Integrated Care, the Manager will create a culture of evidence
- based practice, continuous quality improvement, support interprofessional collaboration and care and address the needs of equity-deserving populations. The Manager, Primary Health Care role will be accountable for the overall performance of multiple primary health care initiatives including the Primary Care Clinic new and evolving programs, and oversee key partnerships.

What you will do:

- Plan and coordinate the programs and its activities.
- Ensure implementation of policies and practices
- Maintain budget and track expenditures/transactions.
- Form action plan to ensure program quality assurance.
- Sets clear goals for the teams in alignment with organizational priorities and funder expectations and leads by setting a good example and engages the team to achieve goals.
- Identifies gaps in service and presents recommendations.
- Participates in monitoring quality indicators including client satisfaction and reporting requirements, as necessary.
- Participates in the development of department specific protocols, through PDSAs and quality improvement initiatives across the center.
- Ensures clinical practice supports to maximize all roles scopes of practice
- Develop policies and procedures to support staff in high quality care delivery and ensure appropriate resourcing within budget to meet client and staffing needs
- Find efficiencies in care delivery
- Monitor practice to ensure all regulatory practices are adhered to
- Works collaboratively with teams to provide education and support to community members and service providers.
- Builds new and maintains existing partnerships with primary care, health and community agencies serving priority populations across Peel Region including a purposeful and committed partnership with the Central West Ontario Health Team
- Acts as a lead in planning and implementation of community events.
- Engage in advocacy, community organizing and community development to address issues related to social determinants of health.
- Develops new program delivery methods and offers project management leadership for identified strategic projects
- Coordinate orientation of new staff, students and volunteers including training requirements
- Leads, guides and supports staff, encourages growth and learning, and ensures that resources are used wisely
- Supports the Team Lead of Primary Care with the day to day operations of the program and is accountable for efficient use of resources including staff planning and scheduling
- Prepares budget submissions for / in consultation with the Manager of Finance, the CEO, and Health Centre staff
- Provide care delivery at any of the office sites as program needs dictate.
- Other duties as assigned.

What you will need:

- Regulated health care professional (RN, OT, PT, etc.)
- An undergraduate degree in a relevant field
- Master’s degree in public health, health administration, or other relevant discipline (an asset)
- Minimum 3-5 years experience with clinical leadership in a primary care, community health, CHC setting or a values-based organization
- Minimum of three (3) years of formal or informal leadership experience including supervising an inter-professional te

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