Dental Patient Coordinator

7 months ago


Richmond Hill, Canada Cosmetic Family Dentist - Richmond Hill Full time

**Position Overview**:
The Dental Patient Coordinator plays a crucial role in providing exceptional customer service and administrative support in a dental office. This position serves as the first point of contact for patients and visitors and is responsible for managing appointments, coordinating patient information, and facilitating smooth communication between patients, dental staff, and external parties. The dental front desk is an integral part of the dental office team and contributes to creating a positive and welcoming environment for patients. Ability to multitask in a busy Dental Office setting required.

Key Responsibilities:
1. Patient Reception and Check-In:

- Greet patients and visitors in a warm and friendly manner.
- Register new patients and update existing patient information.
- Verify insurance coverage and process necessary paperwork.
- Collect patient information, including medical history and consent forms.
- Ensure a smooth check-in process, including scheduling appointments and verifying contact information.

2. Appointment Management:

- Schedule and confirm patient appointments using the dental office's appointment management system.
- Coordinate with dental staff to optimize the appointment schedule.
- Manage and update the appointment calendar, ensuring optimal utilization of dental resources.
- Handle rescheduling or cancellations and fill appointment gaps efficiently.

3. Communication and Information Management:

- Answer incoming phone calls and address patient inquiries, providing accurate information or directing calls to the appropriate staff member.
- Maintain confidentiality of patient information and handle sensitive documents securely.
- Communicate with dental staff regarding patient needs, special requests, or changes in treatment plans.
- Collaborate with insurance providers and manage billing inquiries and claims processing.

4. Financial Management:

- Collect and process payments from patients, ensuring accuracy and confidentiality.
- Verify insurance coverage and eligibility, and explain coverage details to patients.
- Prepare and present treatment cost estimates to patients.
- Coordinate with dental staff and insurance providers to resolve billing and payment issues.

5. Administrative Support:

- Maintain organized and up-to-date patient records, both in physical and electronic formats.
- Prepare and manage patient files, including dental charts, treatment plans, and X-rays.
- Assist with general office tasks, such as filing, faxing, and photocopying.
- Monitor and maintain inventory of office supplies and order as needed.
- Collaborate with other team members to ensure smooth office operations.

Skills and Qualifications:

- High school diploma or equivalent; additional education or certification in dental office management or administration is a plus.
- Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with patients and colleagues.
- Proficiency in using dental office software and computer systems.
- Knowledge of dental terminology, procedures, and insurance processes.
- Attention to detail and strong organizational skills.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Professionalism and ability to maintain confidentiality.
- Problem-solving and conflict resolution skills.

Abledent Experience required.

Dental Assisting experience a bonus.

Looking to hire someone with previous Office Manager experience.

**Salary**: $20.00-$31.00 per hour

**Benefits**:

- Dental care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person



  • Richmond Hill, Ontario, Canada Dentalcorp Full time

    We are seeking a highly skilled and organized Patient Coordinator to join our dental practice in Thornhill. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring seamless communication between patients, doctors, and staff.About Our PracticeLocated in the heart of Thornhill, our practice is part of a charming...

  • Dental Receptionist

    4 months ago


    Richmond Hill, Canada Regatta Dental Full time

    **Job Title**: Full-Time Dental Receptionist **Location**: Regatta Dental, Oak Ridges, Richmond Hill, Ontario Regatta Dental is seeking a highly motivated and organized full-time Dental Receptionist to join our team. If you are a friendly, detail-oriented individual with strong communication skills and the ability to manage multiple tasks in a fast-paced...

  • Dental Assistant

    6 months ago


    Richmond Hill, Canada Oakridges North Dental Full time

    **Duties**: - Greet and welcome patients as they arrive at the dental office - Coordinate with dental staff to ensure smooth patient flow - Handle patient inquiries and provide accurate information about dental procedures and services - Cleans and disinfects dental operatories and reprocesses dental instruments in accordance with IPAC standards. - Clinical...

  • Dental Administrator

    4 weeks ago


    Richmond Hill, Canada Richmond Hill Dental Centre Full time

    Job Overview: (hours Vary 12-24 per week) **Responsibilities**: - Answer phone calls - Schedule and confirm appointments for patients - Greet patients and provide them with necessary paperwork - Maintain and update electronic medical records - Assist with billing and insurance claims - Coordinate referrals to specialists as needed - Manage office supplies...

  • Dental Receptionist

    7 months ago


    Richmond Hill, Canada Upper Yonge Dental Office Full time

    Established Dental office is looking for a Part time Dental Receptionist for 1-2 evenings a week and 2-3 Saturdays per month. We are looking for an individual who is organized, professional and has great communication skills. Responsibilities include but are not limited to: - Greet patients in a friendly manner - Answer phone calls and schedule...

  • Dental Receptionist

    6 months ago


    Richmond Hill, Canada Hillcrest Dental Full time

    We are looking to add a full-time receptionist to our team. Ideally applicants should have at least **three years of front desk dental experience.** We require 1-2 evenings a week, and 1-2 Saturdays a month. **Qualifications**: - Exceptional customer service skills - Individual that works well in a team environment - Knowledge of Tracker practice...

  • Dental Receptionist

    6 months ago


    Richmond Hill, Canada Hillcrest Dental Full time

    We are looking to add a full-time receptionist to our team. Ideally applicants should have at least three years of experience. We require 1-2 evenings a week, and 1-2 Saturdays a month. **Qualifications**: - Exceptional customer service skills - Individual that works well in a team environment - Knowledge of Tracker practice management software is highly...

  • Dental Receptionist

    4 months ago


    Richmond Hill, Canada Centric Dental Full time

    **Responsibilities**: - Greet patients and visitor as they enter the office - Coordinate and confirm patient bookings - Billing and processing payment - Submitting and following up insurance claims and answering questions from patients - Assist clinical staff as needed - Disinfecting high traffic area Skills and Qualifications: - Exceptional interpersonal...


  • Richmond Hill, Canada Luna Dentistry Full time

    Dental Receptionist **Responsibilities**: - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments using the ER phone system - Manage patient records and update information as necessary - Verify insurance coverage and assist with billing inquiries - Assist with administrative tasks such as filing,...

  • Dental Receptionist

    7 months ago


    Richmond Hill, Canada Regatta Dental Full time

    Tuesday - Friday 8 hours days, hours are flexible based on opening hours Saturday 8:30am - 3:00pm (2 Saturdays a month, No long weekends) **Qualifications**: - Exceptional customer service skills - Individual that works well in a team environment - Knowledge of Tracker practice management software & Dentrix is highly desirable - Knowledge of dental...

  • Dental Receptionist

    6 months ago


    Richmond Hill, Canada Regatta Dental Full time

    Tuesday - Friday 8 hours days, hours are flexible based on opening hours Saturday 8:30am - 3:00pm (2 Saturdays a month, No long weekends) **Qualifications**: - Exceptional customer service skills - Individual that works well in a team environment - Knowledge of Tracker practice management software & Dentrix is highly desirable - Knowledge of dental...

  • Dental Receptionist

    2 months ago


    Richmond Hill, Canada Regatta Dental Full time

    Tuesday - Friday 8 hours days, hours are flexible based on opening hours Saturday 8:30am - 3:00pm (2 Saturdays a month, No long weekends) **Qualifications**: - Exceptional customer service skills - Individual that works well in a team environment - Knowledge of Tracker practice management software & Dentrix is highly desirable - Knowledge of dental...

  • Dental Receptionist

    3 months ago


    Richmond Hill, Canada Regatta Dental Full time

    Tuesday - Friday 8 hours days, hours are flexible based on opening hours Saturday 8:30am - 3:00pm (2 Saturdays a month, No long weekends) **Qualifications**: - Exceptional customer service skills - Individual that works well in a team environment - Knowledge of Tracker practice management software & Dentrix is highly desirable - Knowledge of dental...

  • Dental Receptionist

    6 months ago


    Richmond Hill, Canada Regatta Dental Full time

    Tuesday - Friday 8 hours days, hours are flexible based on opening hours Saturday 8:30am - 3:00pm (2 Saturdays a month, No long weekends) **Qualifications**: - Exceptional customer service skills - Individual that works well in a team environment - Knowledge of Tracker practice management software & Dentrix is highly desirable - Knowledge of dental...

  • Dental Office Manager

    3 weeks ago


    Richmond Hill, Canada Dental Office Richmond hill Full time

    **Dental Office Manager Job Description** **Position Summary**: The Dental Office Manager is responsible for overseeing the daily operations of the dental practice, ensuring a seamless patient experience, and maintaining efficient administrative processes. This role involves managing staff, optimizing schedules, monitoring financial performance, and...

  • Production Coordinator

    7 months ago


    Richmond Hill, Canada Amico Patient Care Full time

    Amico Patient Care is a growing company looking for enthusiastic individuals to join our fast paced production environment. If you’re looking for a job within a “large family” then Amico Patient Care is the right place for you. With a culture that sees people enjoy coming to work we value our people and help to make each day enjoyable while still being...

  • Dental Specialist

    2 weeks ago


    Richmond Hill, Ontario, Canada Dentalcorp Canada Full time

    Company OverviewLocated in Richmond Hill, Expressions Dental Care has been delivering exceptional patient care for 30 years. Our office provides a comfortable, caring, and friendly atmosphere, prioritizing the well-being of our patients.Compensation and BenefitsWe offer a competitive total rewards package, including:A salary range of $65,000 - $90,000 per...

  • Dental Associate

    7 months ago


    Richmond Hill, Canada Grand Genesis Dental Full time

    Exciting Opportunity for a Part-Time Dental Associate in Richmond Hill, Ontario! Are you a passionate and skilled Dentist looking to make a positive impact in a dynamic dental practice? Your dream opportunity awaits in the heart of Richmond Hill! Join our dedicated team at Grand Genesis Dental and be a part of an environment where excellence in patient care...


  • Richmond Hill, Canada Crystal Crown dental Full time

    Duties: - Assist the dentist during dental procedures - Prepare treatment rooms and sterilize dental instruments - Take and develop dental x-rays - Provide patient education on oral hygiene and post-operative care - Perform dental charting and update medical records - Assist with dental laboratory procedures, including pouring and trimming models - Schedule...


  • Richmond Hill, Canada Crystal Crown dental Full time

    Duties: - Assist the dentist during dental procedures - Prepare treatment rooms and sterilize dental instruments - Take and develop dental x-rays - Provide patient education on oral hygiene and post-operative care - Perform dental charting and update medical records - Assist with dental laboratory procedures, including pouring and trimming models - Schedule...