Customer Service Representative

3 weeks ago

Leduc County, Canada Frontier Construction Products Ltd. Full time

_Frontier Construction Products Ltd. is an Alberta-based culvert manufacturer and distributor of related construction products supplying to western Canadian road building and civil construction projects. We specialize in steel culverts, with years of experience in the drainage and fabrication industries. We also carry geotêxtiles, erosion control, guardrail, and ancillary products needed for construction work sites. We’ve built our reputation on our reliability and incredible customer service. Our dedicated employees are the backbone of our business._

Do you have a passion for customer service and numbers, and possess a keen attention to detail? Are you looking for an opportunity to put your administrative and accounting experience to use and contribute to the success of an organization?

If so, Frontier Construction Products is looking for an experienced **Full-time** **Contract Customer Service Representative** who will be responsible for aiding in the day-to-day operations of the company. You would be required to work individually, but also as part of a team to provide exceptional customer service. Your responsibilities would entail a variety of duties such as (but not limited to) reception, general office duties, processing orders, sales, booking delivery trucks, and liaising with other departments. If you are looking to join a company that will treat you fairly, and make you feel like family, look no further

**Reporting to the Office Manager, the Accounting Assistant will be responsible for**:
Administrative Duties:

- Reception: answering and directing phone calls, greet and assist drivers, customers, and guests.
- Liaise with Sales, Production and Dispatch to coordinate inventory, orders and deliveries.
- Generate order confirmations and packing slips.
- Record inventory transactions (production, purchase orders, receipts, shipments, transfers and adjustments).
- Coordinate deliveries and confirm delivery with customers.
- General administrative duties and other duties as required.

Assisting Accounts Receivable with:

- Invoice preparation and distribution.
- Customer statements.
- Account collections.

**Required Education and Experience**:

- Customer service, switchboard, and computer skills is an asset;
- Accounts receivable experience is an asset;
- Experience with SAGE 300 ERP is an asset;
- Strong customer service focus and an attention to detail;
- Be friendly, outgoing, helpful, a team player, mature, and responsible;
- Ability to follow direction.

**Job Types**: Full-time, Seasonal
Contract length: 5 months

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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