Field Service Technician

6 months ago

Ottawa, Canada Con-Test Full time

**Job Summary**

Join our team as a Field Service Technician specializing in certifying and ensuring the optimal performance of critical ventilation systems and controlled environments.

Your journey with us will begin with a paid hands-on training where you will work closely with our experienced field service team. This hands-on approach ensures you gain an in-depth understanding of our operations, tools, and processes while providing crucial on-site support. You'll gradually evolve into a proficient field service technician, equipped and confident to conduct testing independently.

**Your Future Role**

Your role will involve testing and certifying ventilation systems for critical environments such as cleanrooms and hospitals, and laboratory workstations including biological safety cabinets, chemical fume hoods and other calibrated laboratory instruments such as incubators and centrifuges.

**Responsibilities**
- Conduct thorough testing, diagnostics, and certifications of laboratory biosafety and chemical safety ventilation equipment, devices and controlled environments, ensuring adherence to protocols and standards.
- Accurately document test results and prepare reports, ensuring timely submission for administrative review and client records.
- Troubleshoot and repair customer equipment, offering operational guidance and maintenance advice to customers as needed.
- Interact professionally with customers, addressing inquiries and concerns, and ensuring timely completion of tasks.
- Utilize available technical support from manufacturers or Con-Test technicians to troubleshoot field-related issues when necessary.
- Perform additional duties as required, including maintaining customer report files, ensuring proper operation and maintenance of testing equipment, and timely repairs.

**Qualifications**
- Knowledge of basic HVAC systems, electrical wiring and motor repair.
- Technical training or experience in HVAC, electrical or mechanical equipment is preferred.
- Strong troubleshooting skills and ability to work independently to solve problems.
- Ability to handle physical demands, including carrying, lifting and putting into place (sometimes overhead) fragile filters up to 80 lbs and size ranging from 24x24x12 inches to 48x72x12 inches.
- Ability to work overhead (above shoulder height), lifting and maneuvering equipment up to 250 lbs (very heavy equipment to be moved only with assistance of other workers and/or specialized moving/lifting equipment).
- Valid driver's license and willingness to travel for extended hours for service calls, including rural or remote locations.
- General mechanical aptitude and ability to understand and effectively use specialized testing instruments and equipment.
- Ability to establish priorities, work independently, and proceed with objectives without supervision.
- Comforatble working in various environments including confined spaces, secure facilities that require security clearances, highly sterilized environments requiring gowning and masking, and various manufacturing and research facilities.
- NSF49 Accreditation is a definite asset.
- College level mathematics is a definite asset.

**What we offer**
- Guaranteed minimum 40 hours per week, paid regardless of workload
- Overtime pay, Special bonuses and Premium pay
- Fully paid comprehensive field training
- Increased wage after introductory period
- Company vehicle and Gas card
- Company laptop and phone
- Comprehensive set of tools and equipment
- Clothing allowance
- Ongoing professional development opportunities
- Comprehensive Life, Health and Dental benefits plan
- Reimbursable expense account
- Profit-sharing opportunities

**About Us**

Con-Test is Canada’s oldest and largest testing and service company for biological safety cabinets, clean benches, fume hoods, clean rooms and many other controlled environments and various types medical and scientific containment equipment. We have over 50 employees located coast to coast across Canada with customers in a multitude of industries where laboratories and clean environments are found. Such customers include universities, pharmaceutical manufacturers, research laboratories, forensic labs, food processing companies, government agencies for agriculture, food, health and the environment.

If you're passionate about ensuring the integrity of controlled environments and enjoy hands-on technical work, we encourage you to join our team dedicated to excellence and innovation in the field.
- Con-Test is an equal opportunity employer fostering diversity and inclusivity in the workplace._

**Job Types**: Full-time, Permanent

Pay: $21.00-$25.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Company car
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Profit sharing
- Vision care

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- DCS / DEC (pref

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