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Deskside Support Technician(S)

7 months ago

Winnipeg, Canada Charter Full time

**Position Title**: Deskside Support Technician(s)

**Location**: Regina, SK / Saskatoon, SK (Onsite)

**Our Company**:
Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada. Founded in 1997, Charter's mission is to align people, process, and technologies by offering a comprehensive portfolio of innovative IT solutions, Advisory & Consulting Services, Project Services, and Managed Services. Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients. Forward, Together with Charter, achieving your possible.

**Overview**:
**Responsibilities**:
Installation and validation of final local database.
Oversee the distribution of laptops from the Tech Depot to designated locations.
Provide end user support.
Installing, configuring, and troubleshooting software and hardware.

**Qualifications and Experience**:
4+ years of IT experience installing, configuring, and troubleshooting hardware and software; OS support (i.e., Win10); and providing Wi-Fi/cellular network support.
Strong experience providing end user support.
Have access to transportation is required.
Previous call centre experience would be an asset.
Excellent communication (written and verbal) in English is required.
Must be available to work onsite in Regina, SK and/or Saskatoon, SK.
Must be authorized to work in Canada.