Client Service Coordinator

2 weeks ago


Cornwall, Canada Bayshore HealthCare Full time

**The Client Service Coordinator, under the direction of the Director of Operations or Designate, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required.**

**DUTIES AND RESPONSIBILITIES**
- Handle and document prospective client inquiries regarding requests for care and service
- Assess client service needs in consultation with the Team Lead / Director of Operations; schedule licensed and unlicensed employees for care and service assignments; promote consistency of caregiver assignments and coordination of services.
- Reports and Collaborates with other, funder / Customer or government program as

required.
- Notify clients and Field employees regarding initial and ongoing schedules.
- Complete data entry and maintain accurate current scheduling documentation.
- Participate in client satisfaction initiatives.
- Market and promote Bayshore Northern Staffing in keeping with the individual Branch Office Sales and Marketing Plan.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested.

Participates in a rotation of on call if and as required

Job Qualification

**Education**

Minimum - Secondary School Diploma. Completion of a recognized Program, such as the

Licensed/Registered Practical Nurse Program and/or a Medical Terminology course is preferred.

**Experience**

A minimum of two years related customer service experience, preferably in healthcare.

**Other Skills and Abilities**

Exceptional organizational and interpersonal skills; proven ability to work both independently and as part of a team; ability to meet deadlines and strong commitment to continual learning; demonstrated competency in keyboarding and Windows scheduling software, excel; ability to operate all standard office equipment; proficiency in written and spoken English.

**_We thank all applicants who apply. Only those selected for an interview will be contacted._**

***About Bayshore Northern Staffing**

Bayshore HealthCare’s Northern Staffing program has provided high-quality community clinical health relief services to Indigenous and northern communities since 1997. You’ll work closely with diverse Indigenous communities (First Nations, Inuit and Métis), providing exceptional care to client/patients of all ages.



  • Cornwall, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - If your calling is to be the “difference” by providing outstanding customer service,...


  • Cornwall, Canada Bayshore Northern Staffing Full time

    **Job Title**:Client Services Manager** **Location: Cornwall, Ontario or Winnipeg, Manitoba** **Work Type: Hybrid - three days in office** The Bayshore Northern Staffing team has proudly been the leading provider of healthcare professionals to Indigenous (First Nations, Inuit, and Métis) and Northern Communities across Canada since 1997, and we are looking...


  • Cornwall, Canada Bayshore HealthCare Full time

    **Working from Cornwall Office.** **Schedule is evenings, weekends and stat holidays.** DUTIES AND RESPONSIBILITIES Handle and document prospective client inquiries regarding requests for care and service Assess client service needs in consultation with the Supervisors; schedule licensed and unlicensed employees for care and service assignments such that...


  • Cornwall, Canada Victim Services of S.D.G. & A. Full time

    **Background** Victim Services of S.D.G. & A is currently seeking to fill a 1 year contract for the position of Supervisor of Client Services. This full-time bilingual position is 35 hours per week with flexible work hours which will include some evenings, weekends and on-call hours. Reporting to the Executive Director, the Supervisor of Client Services is...


  • Cornwall, Canada Victim Services of S.D.G. & A. Full time

    **Victim Services of Stormont, Dundas, Glengarry and Akwesasne** **Supervisor of Client Services** **Background** Reporting to the Executive Director, the Supervisor of Client Services is responsible for the recruitment, scheduling, coordinating and management/oversight of Victim Services of S.D.G. & A programs, staff and volunteers to ensure the...


  • Cornwall, Canada Bayshore HealthCare Full time

    **Hours of work: 1-9pm & every 2nd weekend.** - Make “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - If your calling is to be the...


  • Cornwall, Canada Bayshore HealthCare Full time

    **Hours of work, In-Office: 1-9pm & every 2nd weekend.** - Make “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - If your calling is to be the...


  • Cornwall, Canada Bayshore HealthCare Full time

    **Hours of work: 1-9pm & every 2nd weekend (Sat/Sun), Statutory Holidays.** **Setting: In-Office** - Make “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care...


  • Cornwall, Canada Carmichael Engineering Ingénierie Carmichael Full time

    With us, it's always about people Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. **Service and Administrative Coordinator** **Cornwall,...


  • Cornwall, Canada H&R Block Full time

    The Client Service Professional is responsible for ensuring that each client receives the best possible care and attention. This is achieved by greeting/acknowledging each client, identifying client's needs, and providing prompt and accurate information, while maintaining a pleasant and professional atmosphere. **Essential Duties and Responsibilities**: -...


  • Cornwall, Canada Service Canada Full time

    or equivalent experience **Employment Insurance Officer Specific Skills**: - Monitor payments of benefits throughout duration of claim - Ascertain facts on issues such as reason for loss of employment and availability for work **Business Equipment and Computer Applications**: - MS Excel - MS Windows - MS Word - Database software - MS...


  • Cornwall, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Cornwall, Canada Service Canada Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Computer and technology knowledge**: - MS Excel - MS Outlook - MS Word - MS Windows **Security and safety**: - Criminal record check - Credit check - Enhanced reliability security clearance **Work conditions and physical capabilities**: - Fast-paced environment - Work...


  • Cornwall, Canada Tip Trailer Services Full time

    Position: Service and Operations Coordinator - Cornwall, ON Location: 1440 Tenth Street E, Cornwall, ON, K6H 0C4 Job Status: Full-time Reporting to: Administrative Service Supervisor Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services,...

  • Program Coordinator

    3 weeks ago


    Cornwall, Canada Carefor Health & Community Services Full time

    **Job Summary**: Reporting to the Centres’ Supervisor, the Program Coordinator coordinates the activities and programs, ensuring that a vibrant, diverse, and engaging environment is offered to clients and/or caregivers. **Primary Responsibilities**: - Recommends, develops, and implements diversified and meaningful programs with the six dimensions of...

  • Family Services

    3 weeks ago


    Cornwall, Canada Habitat for Humanity Cornwall & The Counties Full time

    **Family Services & Volunteer Coordinator Job Posting** Working at Habitat for Humanity Cornwall & The Counties is energetic, intense and rewarding; the work we do helps others make their lives better. This is an opportunity to make a real difference and impact in our community, while working with an amazing group of professionals and an enthusiastic team....


  • Cornwall, Canada Service Canada - Ontario Region Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Tasks**: - ** Computer and technology knowledge**: - MS Outlook - MS Windows - ** Personal suitability**: - Accurate - Client focus - Efficient interpersonal skills - Excellent oral communication - Judgement - Organized - ** Screening questions**: - Are...


  • Cornwall, Canada Trailcon Leasing Inc Full time

    **SUMMAY** Trailcon Leasing, a leader in trailer rental, leasing and maintenance solutions is currently hiring a motivated **Bilingual** **Service Call Coordinator** for our **Cornwall, ON **location. As the Service Call Coordinator, you will answer and dispatch technicians (internal and third party) for customers’ on-site and over the road repairs, in a...

  • Program Coordinator

    3 weeks ago


    Cornwall, Canada Carefor Health & Community Services Full time

    **Job Summary**: Reporting to the Centres’ Supervisor, the Program Coordinator coordinates the activities and programs, ensuring that a vibrant, diverse, and engaging environment is offered to clients and/or caregivers. **Primary Responsibilities**: - Recommends, develops, and implements diversified and meaningful programs with the six dimensions of...


  • Cornwall, Canada Southbridge Care Homes Full time

    **Position/Status: Social Worker/Resident Services Coordinator - Permanent - Full-Time** Tired of living to work? Work to LIVE in beautiful Cornwall at our newly built, Southbridge Cornwall long term care home. **Offering competitive wages**, Southbridge Cornwall is proud of our new state-of-the-art home and welcome you to join our team! **Ask yourself...