Information Systems Business Analyst

2 weeks ago

Richmond, Canada InfoSpec Systems Inc. Full time

Profitek is a leading software development company specializing in Point-of-Sale (POS) solutions for the Hospitality and Retail industries.

We are looking for an experienced Information Systems Business Analyst who possess competencies and soft skills such as IT technical, communication and interpersonal skills to achieving the vision of the organization. The Business Analyst must communicate with a variety of clients and the technical teams, understand their business environment and translating them into business requirements in which our products and solutions are being applied. The Business Analyst is the key facilitator within project, translating system and business requirements, explains technical concepts to non-technical users and acts as a bridge between the functional areas and the technical team.

As a Business Analyst you will have experience leading the collection and analysis of business and systems requirements for technology projects and are able to lead the production of a variety of business analysis documentation including:

- Business cases
- Business process models
- Business and functional requirements
- Use Cases
- Conceptual data models
- System design documents
- Test plans and scenarios

Your goal will be to ensure effective communication between the client and technical team.

**Information Systems Business Analyst (NOC 21221)**
- Engaging business stakeholders to elicit business requirements and understand objectives;
- Documenting business requirements by understanding the current state and future state using Agile and Waterfall methodologies;
- Convert business requirements to functional requirements, system requirements and test cases;
- Perform business and systems analysis and design, highlighting design alternatives and recommending appropriate solutions;
- Perform functional analysis and design, defining and documenting detailed business requirements;
- Execute testing and support of testing phases;
- Contribute to training strategies and business implementation planning;
- Develop documentation including User Stories, Acceptance Criteria, Prototypes, Process Flows, Personas, Journey Maps and Wireframes to support the design and development;
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing "UAT", and end user training;
- Liaise with technical users to assist with the translation of business requirements into technical solutions for those developing and supporting the new platform;
- Collaborate with developers to test and verify that solutions will meet the business requirements;
- Design and review test cases, process change requests, facilitate UAT, support installation and deployment;
- Understand and communicate financial and operational impact of any changes;
- Building and maintaining strong working relationships with multiple levels of clients, teams and partners;
- Managing stakeholders’ expectations throughout the requirement gathering phases.

**Requirements**:

- 3+ years of Business Analysis experience;
- Extensive experience facilitating large groups of business users and technical specialists;
- Proven ability of using analytical and problem-solving skills in a fast-paced environment to understand, elicit and document business, functional and system requirements;
- Detail-oriented individual with the ability to quickly ramp up on learning new systems and clients;
- Past experience with configuration of an out-of-the-box cloud systems is desired;
- Must have experience with the Business Analyst tools and techniques such as facilitating requirements gathering workshops, developing & prioritizing user stories, documentation of functional/configurations/system requirements;
- Strong presentation, communication (written and verbal) skills, and interpersonal skills;
- Experience in analysis, design, and documentation of current state and to-be process flow diagrams;
- Ability to balance and prioritize numerous tasks within a collaborative team environment;
- Ability to work well under pressure, deadlines, and changing priorities;
- Have a Degree in a computer related area or equivalent experience.

Compensation: C$74,620 annually (Permanent Full-time position; 35 hours work week)

To Apply:
**Job Types**: Full-time, Permanent

**Salary**: $74,620.00 per year

Schedule:

- 8 hour shift

Work Location: In person

Application deadline: 2023-06-22

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