Supervisor, Environmental Services

2 weeks ago

Cambridge, Canada Cambridge Memorial Hospital Full time

Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to **_creating healthier communities together_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives

**Job Description**:
**Position Summary**:
The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position contributes to ensuring there is a safe environment for patients, staff and visitors.

**Key Responsibilities**:

- Maintains current knowledge of Infection Control Housekeeping Standards and ensures compliance with Hospital procedures
- Develops on-going Quality Management Programs, evaluating and monitoring service standards, as well as ensuring standard policies and procedures are maintained
- In collaboration with the Human Resources Department resolves issues related to performance management, discipline, investigations, attendance management, etc.
- Participates and attends committee meetings as required
- Maintains supply inventories and cleaning equipment functionality
- Develops policies and procedures and establishes priorities for Housekeeping services across the hospital, and ensures they are met hospital-wide
- Provides oversight for maintenance issues as needed

**Key Qualifications**:

- 3 to 5 years of current experience in support services in a Leadership/Supervisory capacity, specifically housekeeping teams in a hospital setting is required
- Post-secondary education is required
- Satisfactory completion and certification from one of the following 3 (required);
- Environmental Services Course - Ontario Hospital Association (OHA)
- Ontario Healthcare Housekeepers Association (OHHA)
- Canadian Association of Environmental Management (CAEM)
- Exceptional knowledge of environmental legislation, OH&S standards, and WHMIS requirements as they relate to the function of the department within a hospital setting is required
- Understanding of various materials (flooring, upholstery and hard surfaces) and their cleaning requirements and techniques
- Strong technical knowledge of Housekeeping, Linen, Food Services and Patient Transport required
- Good working knowledge of Waste Management and recycling programs
- Demonstrated ability to motivate staff and promote teamwork
- Knowledge of conflict resolution strategies
- Previous experience providing adult education and working in a union environment
- Demonstrated proficiency with Microsoft Office, Connexall and C-Board systems
- Solid understanding of customer needs and client-centered service
- Effective presentation and writing skills
- Demonstrated excellent interpersonal, communication and team-building skills
- Proven ability to supervise numerous and diverse activities, organizing and prioritizing appropriately to meet demands and expectations
- Ability to analyze, problem-solve, make recommendations for change, implement and evaluate
- Regular attendance is required
- The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH._
- Cambridge Memorial Hospital is committed to providing and fostering a respectful workplace. All reasonable accommodation will be made to support participation in the recruitment process. Where needed, accommodations for disabilities will be provided, on request, to support participation in all aspects of the recruitment process._**_We thank all those who apply, however only those selected for an interview will be contacted._

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