Temporary Program Supervisor

3 weeks ago

London, Canada Humana Community Services Full time

**Position**: _**Temporary Program Supervisor (Job #: 999-081423-024)**_

**Expected End**:July 2024

**Compensation**: $31.84/hour plus vacation pay & % in lieu of benefits

**Location**: London, ON & surrounding areas

**Schedule**: Flexible work hours and a variety of shifts based on service needs; participation in the on-call rotation is required, including evenings, weekends, overnights, and public holidays

**Summary of Roles & Responsibilities**:

- This position involves providing oversight to service delivery models including assessment, referrals and system operations of support programs and locations; this includes independent living, short
- and long-term settings, community outreach, and participation programs
- High engagement in system and community tables to promote positive change for people and families
- Foster creative and exceptional teams to ensure excellent experiences for all children, youth, adults and families connected to the organization
- Lead, coach and provide direction to specialized direct-care staff in accordance with policies, procedures and needs of each location with the intention to affect continuous employee development, improvement on standards of practice, and system change
- Support the team culture and dynamics by establishing performance measures and holding others accountable when necessary through one-on-one support meetings, regular interactions through a variety of shifts, and regular presence in the environment
- Plan and organize staffing needs and shift coverage using system resources, approved scheduling principles, and authorizing overtime when necessary, all in accordance with applicable policies and collective agreements
- Identify recruitment needs and participate in the start-to-finish onboarding process
- Work collaboratively with the Director and Manager to assess program effectiveness for long-term impact on the quality of life for people with specialized needs
- Manage the sustainability of the location within the confines of the budget, approving costs and expenditures in accordance with policy and procedures
- Provide regular updates to Manager and Director and feedback on the daily operations under supervision
- Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice

**Qualifications**:

- Post-secondary education in Human, Community, and/or Social Services (e.g., SSW, CYC, DSW, Social Sciences)
- Minimum Three (3) years of experience in the human services field & experience in a supervisory position in a unionized environment is preferred
- Demonstrated understanding of requirements specific to the roles and responsibilities of the job
- Strong leadership, rapport-building, mentorship, advocacy, organization, communication, decision-making, and problem-solving skills, in addition to attention to detail
- Ability to work collaboratively with a team (internal and external), and independently as necessary
- Capacity to establish, implement, and maintain professional, and personal boundaries
- Multilingualism and having diverse lived experiences are considered assets

**Job Types**: Full-time, Fixed term contract

**Salary**: From $31.84 per hour

**Benefits**:

- Employee assistance program

**Experience**:

- Human Services: 3 years (required)

Licence/Certification:

- full G class license (required)

Work Location: In person

Application deadline: 2023-08-14

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