Night Audit

4 weeks ago

Niagara Falls, Canada Raddisson Hotel & Suites Fallsview Full time

Professionally greets, registers, obtain pertinent information and establishes credit prior to assigning rooms to guests.- Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities. Responds to all guest requests in a timely manner.- Takes reservations from incoming callers while providing superior service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.- Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.- Prepares guest folios for express check out.

**Job Duties**:
- Problem Solving
- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times.- Customer Service - Manages difficult or emotional customer situations. Responds promptly to customer needs, requests for service and assistance. Drives hotel shuttle to pick up and drop off guests at approved locations as needed. Delivers requested items to guests as needed including incoming faxes, mail, valet laundry, newspapers, guest folios, etc.- Team Work - Contributes to building a positive team spirit. Treats others with respect and consideration regardless of their status or position. Communicates with the housekeeping department about room status and availability.- Organizational Support - Follows policies and procedures.- Quality - Looks for ways to improve and promote quality while demonstrating accuracy and thoroughness. Applies feedback to improve performance. Monitors own work to ensure quality.- Quantity - Meets productivity standards, completes work in a timely manner, prioritizes and plans work activities and uses time efficiently.- Adaptability - Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation.- Compliance - Responsible for cash drawer content and transactions during the shifts. Ensures accuracy or daily deposits. Maintains accurate records including cash log, registration cards, reservation cards, wake-up call sheets, shuttle logs, property walks and all other logs as required. Verifies room charges and rates prior to running audit. Prints and distributes various computer audit reports and compiles daily audit packs.- Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; Uses equipment and materials properly. Maintains confidentiality. Maintain a current room status report in case of emergency.- Initiative - Asks for and offers help when needed.- Dependability - Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time. Is able to meet the demands of the industry with regard to working holidays and weekends.

**What we Offer**:
At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

- Medical, Dental & Vision Insurance
- Sick Time
- Hotel Discounts - for You, Your Friends and Family
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program

**Education**: Required
- High School or better

  • Guest Service Agent and Night Audit

    1 month ago

    Niagara Falls, Canada Best Western Plus Cairn Croft Hotel Full time

    Best Western Plus Cairn Croft Hotel is a proud, family-run business and has established itself in our beautiful city as one of Niagara’s most unique destination hotels. We have just concluded a magnificent five-million-dollar property improvement plan, which began three years ago with the introduction of Doc Magilligan's Restaurant & Irish Pub. Since then...

  • Guest Service Agent and Night Audit

    1 month ago

    Niagara Falls, Canada Best Western Plus Cairn Croft Hotel Full time

    Best Western Plus Cairn Croft Hotel is a proud, family-run business and has established itself in our beautiful city as one of Niagara’s most unique destination hotels. We have just concluded a magnificent five-million-dollar property improvement plan, which began three years ago with the introduction of Doc Magilligan's Restaurant & Irish Pub. Since then...

  • Night Auditor

    1 week ago

    Niagara Falls, Canada Ramada Niagara FallsFallsview Full time

    Our team at the Ramada Niagara Falls/Fallsview is currently seeking a Night Auditor to join our team. Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to the following: - Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting. - Serves as a night...

  • Night Audit Manager

    2 days ago

    Niagara Falls, Canada Marriott Fallsview Hotel & Spa Full time

    **First Impressions are everything! **As Night Auditor Manager you must lead by example and sustain a work environment of Respect, Integrity, Teamwork, Accountability, Excellence and positive employee relations. The Night Auditor Manager will assist Management in the day-to-day operation of the front desk, providing leadership by training, coaching,...

  • Night Auditor

    1 month ago

    Niagara Falls, Canada Travelodge Lundy's Lane Full time

    Our team at the Travelodge Lundy's Lane is currently seeking a Night Auditor to join our team. Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to the following: - Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting. - Serves as a night shift...

  • Night Auditor

    1 month ago

    Niagara Falls, Canada Ramada Niagara FallsFallsview Full time

    Our team at the Ramada Niagara Falls/Fallsview is currently seeking a Night Auditor to join our team. Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to the following: - Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting. - Serves as a night...

  • Night Auditor

    1 month ago

    Niagara Falls, Canada Ramada by the River Full time

    Night Auditor **Duties**: - Perform nightly audits of financial transactions and reports - Verify the accuracy of guest accounts and resolve any discrepancies - Prepare and distribute daily reports to management - Handle guest inquiries and provide exceptional customer service - Assist with the check-in and check-out process as needed - Ensure the security...

  • Full Time

    5 hours ago

    Niagara Falls, Canada Best Western Plus Cairn Croft Hotel Full time

    Best Western Plus Cairn Croft Hotel is a proud, family-run business and has established itself in our beautiful city as one of Niagara’s most unique destination hotels. Our unique amenities including indoor courtyard, authentic Irish Pub Doc Magilligan's, state-of-the art golf lounge and arcade set our property apart. Our 168 guest rooms, modern...

  • Sterling Inn

    2 weeks ago

    Niagara Falls, Canada Sterling Inn & Spa Full time

    **STERLING INN & SPA NIGHT AUDIT SALARY RANGE** - $17 - $21 / hour - based on experience **STERLING INN & SPA NIGHT AUDIT EMPLOYEE BENEFITS**: - Employee Discounts - Free Parking - Paid Time Off **STERLING INN & SPA NIGHT AUDIT **QUALIFICIATIONS**: - Ability to communicate in English clearly and pleasantly with guests/visitors, management, and co-workers...

  • Night Audit

    2 weeks ago

    Niagara-on-the-Lake, Canada Hilton Garden Inn Niagara-on-the-Lake Full time

    **Description**: As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Audit,...

  • Night Auditor/front Desk Agent

    2 days ago

    Niagara Falls, Canada Holiday Inn by the Falls Full time

    As Front Desk Night Auditor you will be responsible for auditing all hotel cashier transactions from the previous day. Insuring accuracy of guest billings and transactions. In addition, the position also requires you to have a full understanding on the property management system to be able to perform front desk duties as well. Job Responsibilities: -...

  • Night Auditor/front Desk Agent

    4 hours ago

    Niagara Falls, Canada Quality Hotel Fallsview Cascade Full time

    As Front Desk Night Auditor you will be responsible for auditing all hotel cashier transactions from the previous day. Insuring accuracy of guest billings and transactions. In addition, the position also requires you to have a full understanding on the property management system to be able to perform front desk duties as well. Job Responsibilities: -...

  • Night Audit

    2 weeks ago

    Niagara-on-the-Lake, Canada Hilton Garden Inn Full time

    As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Audit, post and balance...

  • Hilton Night Auditor

    3 days ago

    Niagara Falls, Canada Hilton Hotel and Suites Niagara FallsFallsview Full time

    **What will it be like to work for this Hilton Niagara Falls/Fallsview?** One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels...

  • Sterling Inn

    3 weeks ago

    Niagara Falls, Canada Sterling Inn & Spa Full time

    **Sterling Inn & Spa Night Auditor SALARY RANGE** - $18 - $21 / hour - based on experience **Sterling Inn & Spa Night Auditor EMPLOYEE BENEFITS**: - Employee Discounts - Free Parking - Paid Time Off **Sterling Inn & Spa Night Auditor QUALIFICIATIONS**: - Ability to communicate in English clearly and pleasantly with guests/visitors, management, and...

  • Front Desk Agent and Night Auditor

    1 month ago

    Niagara Falls, Canada Howard johnson express inn Full time

    Must be able to work night shift, check in guests, take reservations over the phone, be able to put a mini fridge or microwave in room and be very patient with customers. Must have 2 or 3 years min hospitality experience and be able to use computer well. Must have good communication skills. Must be able to do night audit and set up morning breakfast **Job...

  • Night Auditor

    1 month ago

    Niagara Falls, Canada Buffalo Lodging Associates Full time

    Position Information: Location: Radisson Hotel & Suites Niagara Falls 6733 Fallsview Blvd, Niagara Falls, ON L2G 3W7, Canada - +1 905-356-1944 Responsible for providing superior service to all guests in accordance with the rules regulations, policies and procedures set forth by the company and brand. Computes, records and verifies accuracy of numerical data...

  • Night Auditor

    2 days ago

    Niagara Falls, Canada Buffalo Lodging Associates Full time

    Position Information: Location: Radisson Hotel & Suites Niagara Falls 6733 Fallsview Blvd, Niagara Falls, ON L2G 3W7, Canada - +1 905-356-1944 Responsible for providing superior service to all guests in accordance with the rules regulations, policies and procedures set forth by the company and brand. Computes, records and verifies accuracy of numerical data...

  • Sterling Inn

    1 week ago

    Niagara Falls, Canada Sterling Inn & Spa Full time

    **NIGHT AUDITOR SALARY RANGE** - $18 - $21 / hour - based on experience **NIGHT AUDITOR EMPLOYEE BENEFITS**: - Employee Discounts - Free Parking - Paid Time Off **NIGHT AUDITOR **QUALIFICIATIONS**: - Ability to communicate in English clearly and pleasantly with guests/visitors, management, and co-workers to their understanding, both in person and by...

  • Night Auditor

    2 weeks ago

    Niagara Falls, Canada Ramada Plaza Niagara Falls Full time

    Responsibilities include, but are not limited to: - Check in guests, answer phones and take reservations - Respond to guest complaints, requests and emergencies - Process invoices, post checks to vendors - Reconcile accounts - Balance the cash drawer and log receipts - Investigate and resolve out-of-balance accounts - Must have Opera operating system...