Product Manager Human Resources

2 weeks ago


Winnipeg, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

The mandate of the Job Architecture workstream is to modernize and enhance the implementation of job architecture and the job catalogue within our global processes and our Workday system to allow for clear definition of work to be done when designing roles, translation of work and tasks into required skills, knowledge, and behaviors, and in conjunction with Finance, effectively manage our workforce.

A bit about us
- Sun Life implemented Workday in 2011 as the HRMS platform globally and is currently on a transformational journey to rethink how we enable our employees, prepare for the future of work and streamline our ecosystems of systems
- Our Employees are at the center of what we do - UX, design thinking and employee listening posts are part of our day to day
- We are full speed ahead with HR innovation. We continuously explore new technology to incorporate into our architecture - chat bots, advanced analytics and AI are incorporated into our suite of technology.
- We use agile methodologies as our project delivery methodology across HR

If you...
- Are driven by creating exceptional employee experiences that are enabled by technology
- Have a knack for connecting the strategic direction of the organization with the needs of employees and the capabilities of technology
- Are considered a thought leader for HR processes and employee experiences
- Have and encourage an experimental mindset and enjoy exploring new ideas, thinking outside the box and respectfully challenging the status quo
- Have strong consultative skills and experience managing through complex client relationships

...this might be the role for you

**What will you do?**

Requirements Articulation and Goal Alignment:

- Translate product directives into backlog items, effectively advocating for customer needs
- Offer clear definitions of the targeted capability - the intended value to the customer, and functional/non-functional requirements framing the scope of the capability, independent of implementation
- Author, refine and approve backlog items, with clearly articulated acceptance criteria
- Manage backlog contents and priority, ensuring sufficient depth of groomed items for development consumption and commitment
- Accountable for ensuring that the intended product behavior and user experience is understood in sufficient detail for downstream activities
- Lead the practice of design thinking and process optimization

Product Development:

- Play a leadership role in the team to ensure that capabilities are in-scope, on-time and of high quality
- Participate in all team ceremonies including stand-ups, planning, review, and retrospectives
- Work with stakeholder and project manager to plan operational and project work timelines and resource allocations
- Work closely with the team on implementation issues
- Be the final authority regarding completion

Stakeholder Relationship Management:

- Effectively communicate product release contents and expected product capabilities/behavior to stakeholders including Customers, Product Management, Support and Services, Development and Marketing
- Manage HR Technology relationships with multiple HR client groups and work with these groups to create, refine and implement multi-year product roadmap
- Support the investigation of new and existing Workday functionality and the investigation of net new technology offerings against workstream roadmap
- Facilitate end to end HR process reviews and advise on process refinements as they relate to HR technology
- Contribute to discussions around possible process changes outside of the system as it relates to the interaction between manual and system-based processing
- Navigate within the Workday service delivery model to request enhancements, assess updates, log and manage resolution of errors and participate in constructive vendor dialogue on product enhancements

**What do you need to succeed?**
- Experience and aptitude in translating HR programs into technical features
- Experience and aptitude with HRMS / HRIS / HCM products, Workday preferred
- Curiosity & drive to learn
- Highly developed organization and time management skills
- Initiative and self-confidence, adaptable and able to cope with changing and evolving priorities while being able to identify new opportunities
- Prefers working in a highly collaborative environment
- Exceptional presentation, communication, and



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