Advisor, Volunteer Resources

2 weeks ago

Ottawa, Canada The Ottawa Hospital Full time

**About The Ottawa Hospital**:

- Inspired by research and driven by compassion- The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.- Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.**Rotation/Shifts**:

- Days, 8 hour shifts.**What you will do**:
The Advisor, Volunteer Resources works in tandem with the site Coordinator to provide organizational support for all site operations, especially focusing on coordinating schedules for all program areas and shadowing sessions for new volunteers; assisting the Volunteer Resources Department for corporate initiatives; providing daily support, guidance and training mentorship and coaching to volunteers and leader volunteers.

**What you will bring**:

- Two-year College Diploma;
- Minimum three (3) years of related experience, with an emphasis on excellent customer service, preferably in a non-for-profit or para-public setting;
- Ability to work effectively with frequent interruptions;
- Ability to be flexible and yet productive in a demanding environment;
- Ability to prioritize work;
- Excellent typing skills;
- Detail oriented;
- Excellent interpersonal and communication skills required in order to interact with volunteers and staff, and be able to manage up effectively as needed;
- Ability to work in a very busy environment with many different personality types;
- Problem solving and decision-making skills and ability to deal with unexpected situations;;
- Leadership skills such as the ability to stay calm, follow procedures and guide a team under stressful situations;
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).

Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

**You will stand out with**:

- Three-year College Diploma;
- Certificate in Volunteer Management or Human Resources;
- Experience in volunteer engagement and administration.

**What you can expect from us**:

- The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.- We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.- The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.-
- The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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