System Facilitator

1 month ago

Etobicoke, Canada Humber Full time

**System Facilitator, Career & Placement Portal - SSE - RPT**
- (26212)

**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

The Student Success and Engagement (SSE) team is a service-oriented portfolio whose mission is to empower our diverse community of learners to discover their potential. Within the SSE, examples of our services are Student Wellness, Student Life and Learning, Equity Hubs, Accessible Learning Services, Advising and Careers, Athletics and Recreation. SSE aims to cultivate curiosity, resilience, confidence, and reflection in our learners, so that Humber students can thrive both within their academic pursuits and beyond.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**

**Position Title**: System Facilitator, Career & Placement Portal

**Status**: Regular Part Time

**Hours**:24 hours/week

**Faculty/Department**: Advising & Career Services, Student Success & Engagement

**Campus/Location**: Remote

**Salary**: (Min) $20.29 (Max) $31.22

**What you will do**:
Reporting to the Associate Director, Advising and Career Services, and working with the Project Manager, Career and Placement Portal, the System Facilitator, Career and Placement Portal will be responsible for the daily system support, delivery of technical services and customer service in order to facilitate a positive experience for users. The System Facilitator will be providing service and system support to students, employers, and placement and co-op campus partners. This individual will be expected to work in collaboration with other staff supporting the Portal and should demonstrate a high level of technical skill, self-direction, initiative, and independence of judgment.

**What you bring to the role**

**Education**:

- 3 year diploma/degree or equivalent in Information Science, Human Resources, Business Administration, or Liberal Arts

**Experience**:

- Minimum 2 years’ experience providing technical support in a busy environment to clients of diverse backgrounds.
- Demonstrated experience working in a higher education student services setting, specifically Career Services and with Career Services systems;
- Experience providing employment preparation support to students/clients

**Skills**:

- Knowledge of the Career Development Cycle and Career Education, theories and practice
- Ability to deal with competing demands and high volume is essential
- Excellent analytical and organizational abilities
- Exceptional customer service skills;
- The capacity to interact effectively and represent Humber Career Services positively with faculty partners, students, and employers is essential;
- Good systems knowledge, technical skills and some experience working with external providers;
- Good command of technical skills to work on small projects and modules.
- Strong computer skills, including MS Office programs, Internet and web site management is required.
- Spreadsheet and database experience are required, especially with Excel.
- Sound knowledge of best practice in the area of employment practices, employer engagement and Humber processes;
- Ability to adapt to an environment where change is frequent, and process ambiguity exists;
- Demonstrated ability to work collaboratively and maintain tact and professionalism in stressful situations.

**What’s In it for you?**
- An opportunity to have an impact with a post-secondary institution, poised to do great things.
- Diverse, hard-working, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks
- Highly supportive work culture
- We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity and Inclusion**

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

**Accommodation**

Humber College is committed to accommodating applicants with

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