Receptionist - Part Time Evening Position

2 weeks ago

Whitby, Canada Glen Hill Terrace Full time

**Glen Hill Terrace - Long-Term Care Home**

Receptionist - Part-time

**Mission**:
Durham Christian Homes is a welcoming community that provides exemplary, quality care to our residents through empowerment, compassion, dignity and respect.

**Position Summary**:
**Major Responsibilities**:

- Maintain departmental files and records, including correspondence, forms, and routine office records and reports.
- Receive incoming mail and co-ordinate distribution, and process outgoing mail.
- Answer telephone, greet visitors, receives routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel.
- Responsible to shift call ins and replacing staff according to protocols and procedures.
- Oversee guests signing in, and following COVID-19 protocols
- Ensure the work station is safe and adhere to Occupational Health & Safety requirements.
- Be sure to greet every walk-in and provide exceptional customer service
- Perform other related duties as may be assigned by supervisor.

**Knowledge and Qualifications**:

- Grade I2 diploma and/or Business Office/Administration diploma
- Must have excellent command of the English language
- Previous office/reception experience preferred
- Must have strong computer skills, with software experience with MSOffice, Word and Excel
- Must be mature and possess good communication and interpersonal skills with ability to exercise tact and diplomacy in dealing with residents, staff and visitors.

**Job Type**: Part-time

Work Location: In person

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