Operations and Warehouse Manager
6 months ago
Operations & Warehouse Manager
Position Description
The team at Coffee Tech Services deliver excellent sales and service to clients across Nova Scotia. We are passionate about helping businesses offer their clients excellent coffee products, as well as supporting home coffee connoisseurs.
We are currently looking to grow our team by adding an Operations & Warehouse Manager. The purpose of this role is to embody Coffee Tech’s culture and values in managing all aspects of operations, inventory and organizing and coordinating client service.
This role is supported by the company founder.
The key functional responsibilities of this role are:
Infrastructure - 90%
- Organize and manage all aspects of company operations
- Book and manage technician service calls through ServiceM8 program
- Coordinate customer drops and collections at Coffee Tech facility
- Order all inventory, manage receiving to facility and delivery to clients
- Plan, organize and oversee all warehouse inventory, including shipping, receiving
- Develop and implement efficient warehouse processes to optimize workflow and minimize errors including implementing on-line Warehouse Management System
- Ensure compliance with safety regulations and company policies
- Create and implement inventory control processes and coordinate and perform regular inventory counts
- Collaborate with founder to optimize stock levels and prevent stockouts
- Implement and enforce Quality Control procedures to ensure accurate order fulfilment
- Investigate and resolve QC discrepancies and implement corrective actions as needed
- Effectively coordinate all logistics around shipping and receiving
- Perform day to day basic accounting entries in Quickbooks, coordinate with accountant to delivery timely and accurate month and year end activities
- Other tasks as required
Revenue - 10%
- Manage retail shop customers as required
This job requires that you:
- Have experience managing operations in a small business
- Have experience as a warehouse manager and have strong knowledge of warehouse operations and best practices
- Familiarity with warehouse management systems
- Have experience in logistics, supply chain management
- Have experience repairing equipment including such as boilers, pumps, controls etc.
- Are able to lift and carry objects up to 50lbs occasionally
- Are technologically savvy and can effectively use an on-line scheduling program with training
- Have experience creating, implementing and managing warehouse safety and QC programs
You could be a great person for this role if you:
- Love solving creating smooth work flows and organizing
- Are great with people and create strong, trusting relationships
- You love providing excellent customer service and operate well under pressure
- Are able to work both independently and collaboratively on a team
What Coffee Tech offers you:
- Full time permanent, Monday to Friday usual business hours
- Employee health plan
- A generous salary and paid vacation allocation
- The opportunity to work with a well established, locally owned supportive business that strives to create a culture of belonging
**Job Types**: Full-time, Permanent
**Salary**: From $50,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Application question(s):
- Have you created and implemented a health and safety program for a business?
**Education**:
- Secondary School (preferred)
**Experience**:
- warehouse: 3 years (required)
Ability to Commute:
- Dartmouth, NS B3B 1L9 (required)
Work Location: In person
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