Learning Coordinator

2 weeks ago

Toronto, Canada Turner Fleischer Architects Inc. Full time

**About us**

Turner Fleischer is an adaptive and agile Toronto-based Architectural studio of approximately 240. Our studio celebrates our staff and gives back; we are open, honest and continuous learners, proud of our work and clients. Our projects stand as a testament to our commitment to technology, design, creativity and progress.

**What are we looking for?**

We are looking for an enthusiastic **Learning Coordinator **to join our **Knowledge Management** team in Toronto. Essential skillsets are the ability to communicate effectively, organize information strategically, and optimize workflows, standards and procedures.

Your purpose in this role is to coordinate and support our curriculum of professional development courses, as well as our knowledge management initiatives. Reporting to the Director of Knowledge Management, you’ll manage our online learning management systems including submitting courses/classes, managing enrollment, drafting and distributing learner communications, and coordinating course/class evaluations. You’ll also actively support instructors and studio members when using internal resources, maintaining databases and records, registering students, and liaising with external instructors. This is a hybrid role with four days required in the studio.

**Some key responsibilities include**:

- Manage the administrative functions of all internal learning and development programs;
- Meet with instructors and be accessible for troubleshooting and support, as well as course materials for distribution;
- Maintain learning program databases, course and class feedback submission including attendance tracking, and provide summaries to internal and external stakeholders as required;
- Manage enrollment, waitlists, cancellations, and collection of class evaluations;
- Liaise with various stakeholders within the studio on all aspects of learning and development and knowledge management;
- Contribute to process improvement through process review, identifying training opportunities and process mapping;
- Support project post-mortems and document lessons-learned for various project teams;
- Facilitate the development and execution of new workflow processes, standards, and procedures;
- Perform ad hoc tasks as required, including supporting the broader Knowledge Management team; and,
- Prepare, administer, analyze and report on surveys and evaluations for various programs.
- You have:_
- Post-secondary degree in a relevant field or equivalent experience
- 1-2 years of experience in coordinating/supporting corporate training/adult education programs
- A keen attention to detail and excellent organizational skills
- You are:_
- An intuitive thinker and experienced in identifying ways to improve efficiencies in processes and procedures.
- Experienced in Microsoft Office Suite (i.e., Comfortable with VLOOKUP, pivot tables and pivot charts, etc.
- Experience in LMS software is an asset.
- You love:_
- Working in an environment that fosters continuous learning and development opportunities.
- Collaborating with creative and technically like-minded individuals who are driven by a passion for excellence.

**Why work with us?**

Turner Fleischer invests in the employee experience and studio culture. We have built a studio where individuals can be their authentic selves, celebrating the unique range of talent and passions that each member brings. We pride ourselves on being continuous learners and offer opportunities to learn from the expertise of those around you. We value ambition and any of our most successful initiatives have stemmed from grassroots ideas brought forth by studio members.

**How we hire?**

We sincerely thank all applicants for their interest in this opportunity and will be in touch with those whose qualifications and excitement most closely match our own.

**Turner Fleischer's COVID-19 Vaccination Policy**

Turner Fleischer is committed to the health and safety of our studio members, clients and community. As such, being fully vaccinated, as defined by the Ministry of Health, is a term of employment (refer to: COVID-19 Fully Vaccinated Status in Ontario).

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