Food & Beverage Supervisor

3 weeks ago


NiagaraontheLake, Canada Queen's Landing Hotel Full time

Queen's Landing is seeking a **Food & Beverage Supervisor **to oversee all staff and service in the Food and Beverage outlets and to ensure that the highest level of service is provided at all times. As a Food and Beverage Supervisor, we also offer **Competitive Salary & Tips/Gratuities**

**Duties and Responsibilities**:

- Carry out standards and procedures
- Monitor staff arrival & departure
- Assist servers during peek hours
- Supervise D.R. setup
- Responsible for group billing
- All opening and closing duties
- Ability to resolve guest and team member complaints
- Extensive Food and Wine Knowledge
- To ensure all opening and closing procedures are carried out in accordance with the Standard Operating Procedures.
- To ensure all equipment in the department is correctly used, maintained and properly stored and is always kept clean, that inventory preparation is carried out and ensuring department is running efficiently.
- To be responsible for any monetary transactions during shift.
- All other duties as assigned.

**Professional Requirements**:

- Hotel and Restaurant Manager Course an asset
- Communication skills written and oral
- Computer and monitory skills
- Able to recognize and respect customer and team member confidentiality
- Smart serve certificate
- Clear Driver's Abstract as local travel may be necessary from time to time for catering events.

**Physical Requirements**:

- Prioritize demands of Team Members, other departments and supervisors to meet all objectives.
- Balance demands of Team members in terms of hours worked versus shift priority and gratuity distribution.
- While we welcome all applicants, only those selected for an interview will be contacted._

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Tips

Ability to commute/relocate:

- Niagara-on-the-Lake, ON: reliably commute or plan to relocate before starting work (required)



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