Customer Experience Specialist

4 weeks ago


Laval, Canada Protective Industrial Products Full time

**JOB POSTING**

**JOB TITLE**

Customer Experience Specialist

**DEPARTMENT**

Customer Service Department

**LOCATION**

2477 Michelin Street, Laval, QC

**COMPANY SUMMARY**

PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to provide safety professionals with the right PPE products and solutions. With nearly forty years of experience in PPE and a dedicated team of professionals, you can count on us to be there for you.

**JOB SUMMARY**

**YOU ARE**

**dedicated to customer service excellence**: building strong relationships with clients and proactively addressing inquiries and issues to enhance their experience.

**a proactive problem-solver**: quickly identifying and resolving customer issues to ensure satisfaction and loyalty.

**detail-oriented**: ensuring that all customer inquiries regarding product information and order statuses are handled accurately and efficiently.

**adaptable**: able to thrive in a dynamic environment where you can learn about evolving product offerings and adjust your approach to meet changing customer needs.

**results-driven**: focused on achieving high customer satisfaction and contributing to the overall success of the team and organization.

**REQUIRED SKILLS FOR SUCCESS**

**Customer Service and data entry experience **required

**Technical Skills**: Proficient in Microsoft Office software (Word, Excel, PowerPoint) and Outlook.

**Language Skills**: Bilingual in French and English, with strong oral and written communication skills in both languages.



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