Customer Engagement Specialist

2 months ago


Truro, Canada Pye Chevrolet Buick GMC Limited Full time

Customer Engagement Specialist

Our team is growing at Pye Chevrolet. If you enjoy a challenge and have a passion for exceptional customer service, we should meet

We are looking to add team members who have the skill set to help engage our clients with the sales side of our business. To be successful in this role you should be people focused, organized, and professional. Building long lasting relationships and exceeding expectations is our goal.

What to expect from us:

- An environment where you are given the support, tools, & opportunities to succeed
- A rigorous pursuit of innovative processes that effectively serve our guests, and the desired outcomes of our business
- Health Benefits & Eye Care. Employee purchase discounts (vehicles, parts, service, body shop)
- Fair and competitive compensation & benefits
- Performance oriented management, guidance, coaching, planning and feedback
- An ethical, honest & respectful workplace community

What we expect from you:

- Commitment to, and demonstration of our shared values.
- Exceptional customer service skills.
- Professionally greet customers as they enter the dealership.
- Being first point of contact on the phone when customers call.
- Tracking and managing incoming sales leads.
- An understanding of your role, the expectations & responsibilities therein

We hire attitude over aptitude, but we do have a few non-negotiables:

- Valid Drivers License & Acceptable Driver’s Abstract
- Clean criminal background check
- Willingness for growth - the automotive industry is continuously evolving, and we hire team members who want to grow with us.

Pay: $17.00-$20.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Truro, NS B2N 1E7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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