![Metis Financial Corporation of British Columbia](https://media.trabajo.org/img/noimg.jpg)
First Time Home Buyer Program Admin
3 weeks ago
Overview:
The Métis Financial Corporation of B.C. (MFCBC) is seeking a detail-oriented office administrator to join our growing team and organization in Kelowna. The First Time Home Buyer Program (FTHBP) is a housing program the MFCBC offers to Métis Citizens in British Columbia to assist with the down payment for first time home buyers. This position reports directly to the General Manager.
**Responsibilities**:
- First point of contact for the program
- Provide excellent customer service to clients
- Communicate with clients to gather necessary information and documentation
- Maintain organized and up-to-date FTHB client files in SharePoint and FERN
- Maintain FTHB tracking sheet
- Coordinate with loans officer to ensure timely processing of grants
- Dispersing grants in FERN
- Maintaining client confidentiality
- Reporting progress of the program to the General Manager
- Compile and process annual FTHB report for shareholders
- Assisting other departments with duties as required
**Skills and Qualifications**:
- A minimum of 2 years’ work-related experience
- Strong communication skills
- Demonstrated organizational skills and ability to multi-task with accuracy and within deadlines.
- Ability to prioritize and manage time/tasks with attention to detail.
- Willingness to learn new programs or company procedures
- Demonstrated ability to work independently as well as part of a team
- Computer literacy on the Microsoft Office package is necessary
- Demonstrated excellent phone etiquette
- Ability to handle high volume client inquiries
- Friendly and positive attitude
- Ambitious and Intuitive
**Job Types**: Full-time, Permanent
Pay: $65,000.00-$80,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Kelowna, BC V1Y 9S4: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative: 1 year (preferred)
Work Location: Hybrid remote in Kelowna, BC V1Y 9S4
Application deadline: 2024-07-31
Expected start date: 2024-08-01
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