Intake Specialist

2 weeks ago

Winnipeg, Canada Southern First Nations Network of Care Full time

**Summary**:
The Southern First Nations Network of Care (SFNNC) receives its mandate from the First Nations in southern Manitoba and through the Child and Family Services Authorities Act. The SFNNC, along with the other three CFS Authorities in Manitoba, are responsible for the establishment and management of a province-wide service delivery system. This includes ensuring that services are delivered to southern First Nations citizens throughout the province as well as families who choose the SFNNC though an ADP. Services and resources will align with community needs and activities will be focused on prevention rather than crisis management. The SFNNC’s vision is for First Nations children, families, and communities to be healthy, strong, and empowered by ensuring their protection through the provision of safe homes with responsible caregivers and the promotion of wellness in strengthened families and communities.

The Intake Specialist acts as direct resource and liaison for the SFNNC. **The position is ideal for experienced front line workers who want to move into a knowledge expertise role that enhances and advises our CFS agency partners on best practices and standards**. Working in collaboration with the Service Support team, under the direction of the Service Support Manager, the Specialist will liaise with other units, including the finance department (Single Envelope Funding, reporting, program/policy development), to fulfil their key responsibilities, including knowledge and understanding of child welfare practices that relate to Indigenous populations and an awareness of the evolution of CFS in Manitoba (AJI-CWI, Bill C-92). Duties and responsibilities may be adjusted depending on ongoing child welfare reforms.

**Intake Specialist Key Responsibilities**:

- Receives all intakes (new information, referrals, concerns, complaints) which frequently come from collaterals such as the Child Protection Branch, the Minister’s Office, schools, police, justice offices, and other agencies
- Gathers information to assess and determine appropriate service response
- Documents case notes
- Screens, assesses, and provides referrals when necessary
- Attends and participates in collaborative meetings dealing with complex cases
- Creates reports and statistical data

**Qualifications, Education & Experience**:

- Bachelor’s degree in a related field; Bachelor of Social Work preferred
- Minimum two years’ experience working in Child and Family Services; other acceptable combinations of education and related experience may be considered
- Experience screening and assessing information for protection concerns
- Effective and professional communication skills, both oral and written
- Proficiency with Microsoft Office programs (Microsoft Windows, Word, Excel) and CFSIS
- Detail oriented and organized with skills to optimize client and collateral staff needs
- Proven ability to work in a fast-paced environment while managing tight deadlines
- Flexibility in adapting to changing work conditions
- Ability to work independently and as part of a team
- Must have a demonstrated understanding of Indigenous culture and traditions and possess the knowledge necessary to mitigate the stereotypes and myths often applied to Indigenous people

**Other Requirements**:

- Must provide a satisfactory Criminal Record Check with a vulnerable sector search and a clear Child Abuse Registry Check. A prior contact check (PCC) will also be performed in-house.
- Must have regular access to a reliable vehicle and a valid class 5 driver’s license for business travel

**Benefits of Joining Our Team**:

- Generous paid time off (vacation, personal leave, cultural leave, etc)
- Additional paid non-statutory holidays
- Staff events and activities
- Centrally located office with free parking
- Tax free environment for employees who hold Status

**$60,000 - 84,000/annum. Salary range offered will be based on individuals’ experience/competencies.**

**CLOSING DATE FOR APPLICATIONS**: Tuesday, November 19th, 2024 at 4:00 PM

Please submit your cover letter and resume to:
Human Resources

Southern First Nations Network of Care

202-600 Empress Street, Winnipeg, MB R3G 0L5

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$84,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- CFS: 2 years (required)

Work Location: In person

Application deadline: 2024-11-19

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