Front Desk Agent/night Auditor
4 months ago
_**The Multi-Award Winning Quality Inn & Suites Petawawa is seeking a Part-Time Night Auditor to join our team**_
**You must be available for**:
- **Part-Time Hours: 16-32 hours a week**:
- **Must be comfortable to work alone and at night**:
- **Shift is: 11PM-7AM**:
- **Shifts include weekday & weekend shifts**:
- **Only applicants living within a 30 minute commute will be considered for this position.**
**Job Duties**
- _Create exceptional guest stays by ensuring excellence in guest experiences through customer service interactions which include over the phone and in-person
- _greet guests and provide them with local area information and well as hotel information
- _enroll guests in hotel loyalty program through exceptional sales skills
- help to ensure the overall success of the hotel by creating memorable guest stays for everyone who visits us by providing exceptional customer service
- _be efficient, a multitasker and comfortable with a fast-paced environment centered around guest services
- _assist guests by taking reservations, modifying reservations, managing guest requests and answering a multi-line switchboard
- _ booking meeting room reservations as well as groups blocks
- processing cash, debit and credit card payments
- setting up meeting rooms
- have a flexible schedule that allows for shift work which includes overnight shifts
- must be comfortable working alone
- light housekeeping duties such as mopping and folding towels
- running the hotel audit
- preparing guest folios and processing checkouts
- solving discrepancies in financial reports
- reconciling cash, debit and credit journals
- **Required Education, Skills and Qualifications**_
- Previous Hotel and/or Night Audit experience preferred
- Possess excellent judgement and problem solving skills
- administration skills in a fast paced environment
If you have further questions, please contact Jamie or Christy at 613-687-2855
- **Perks to working with us include**:_
- Employee Discounts Hotels worldwide_
- Access to Valley Family and Employee Assistance Program_
**Company Profile**
The Quality Inn & Suites Petawawa is a multi-award winning hotel located in beautiful Petawawa Since opening our doors in 2009, we have been rated by our guests in the top 3%-10% nationally for Choice Hotel's mid-scale brands.
Here, our team is dedicated to providing exceptional guest stays and are tourism and
hospitality ambassadors.
**Job Types**: Part-time, Permanent
Pay: $17.75 per hour
Expected hours: 8 - 24 per week
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Night shift
- Weekends as needed
Ability to commute/relocate:
- Petawawa, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
**Language**:
- English (required)
Work Location: In person
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