Customer Experience Associate

5 months ago


Thunder Bay, Canada Habitat for Humanity Restore Thunder Bay Full time

Job Description: Customer Experience Associate

Duties: - Processing Sales: Scan or manually enter the prices of items into the point-of-sale (POS) system.
- Respond to customer inquiries via phone in a timely and professional manner
- Merchandising on the sales floor with proper pricing, creating visually appealing displays and counters.
- Assist customers with processing returns, and resolving any issues or complaints
- Collaborate with other departments to ensure customer satisfaction**Skills**:

- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using customer service software and computer systems
- Empathy and patience when dealing with customers
- Ability to work well individually and in a team environment - Ability to lift up to 50 pounds
- Ability to work flexible shifts which may include Saturdays.

We offer competitive pay, a supportive work environment, and opportunities for growth within the Habitat for Humanity Thunder Bay. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

To apply, please submit your resume detailing your relevant experience and why you are interested in this position.

**Job Type**: Part-time
Part-time hours: 10 - 32 per week

**Salary**: From $16.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person



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