Field Service Coordinator

3 weeks ago


Langley, Canada Wajax Full time

**The Opportunity**

Working with external and internal customers, the Field Service Coordinator (Dispatcher) is responsible for scheduling technicians for field repairs and maintenance work. Generating work orders and managing a preventative maintenance and repair schedulers.

**The Role**
- Schedule Technicians for service work, including the coordination of technicians’ availability.
- Handle customer inquiries, concerns, and disputes
- Responsible for timely communications with the customer
- Enter maintenance schedules/Contractor agreements.
- Issue and receive purchase orders.
- Process service orders / credit card transactions
- Research warranty coverage on field repairs
- Prepare invoice reports on a semi-monthly basis.
- Verify that the field level risk assessments are completed and signed.
- Ensure that the repair of the machines is completed in a prompt manner.
- Assist employees in other departments, as necessary.
- Support Service Manager with NSC Fleet requirements
- Participate in all required Health & Safety Training.
- Comply with the Health & Safety program and practices.
- Performance of daily duties in a manner conducive to a safe workplace.
- Comply with policies and procedures.
- Education: College
- Work Experience: 1-2 years
- Knowledge: Effective communication, and ability to multitask. Proficient with computers including Microsoft office; proven ability to work effectively with customers and/or others; ability to understand and work with GPS vehicle monitoring systems, working knowledge of NSC Fleet requirements.

**Compensation**: $60,000-$65,000

**The Company**

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Flexible work arrangements
- Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.



  • Langley, Canada Thomson Power Systems Full time

    With over 50 years of innovation in the Power Generation Industry, Thomson Power Systems, a Regal Rexnord company, is seeking a dynamic Field Service Coordinator based in Langley, BC, reporting to the Field Service Supervisor. This pivotal role is the key to delivering exceptional customer service and managing service-related inquiries and requests. If...


  • Langley, Canada Wajax Full time

    **The Opportunity** Working with external and internal customers, the dispatcher is responsible for scheduling technicians for field repairs and maintenance work. Generating work orders and managing a preventative maintenance and repair schedulers. **The Role** - Schedule Technicians for service work, including the coordination of technicians’...

  • Project Coordinator

    23 hours ago


    Langley, Canada Surespan Full time

    General: An ideal steppingstone for individuals that ensures experience building diverse projects for field personnel, EIT's or Technologist who are wanting to work towards long term goals of transitioning to move into Project Management, project controls and estimating functions. Task and Responsibilities: - Assisting in implementing and monitoring the...


  • Langley, Canada Total Power Limited Full time

    **Field Service Supervisor** What You’ll Do - The Role (Responsibilities) - Report directly to the Branch Operations Manager (BOM) supporting a predetermined Service Area. - Provide mentorship, coaching and direction to a team of Field Service Technicians in order to provide exceptional customer service to your Service Area. - Complete regular on-site...

  • Service Coordinator

    3 weeks ago


    Langley, Canada Chamco Industries Full time

    **Position Summary** The Service Coordinator is responsible for the scheduling of the service technician team, providing technical support to customers and internal staff, sourcing and coordinating all the parts and equipment required for each job, and achieving the required company metric’s associated with this role. This role would be suited for service...

  • Service Coordinator

    2 weeks ago


    Langley, Canada Equation Staffing Solutions. Full time

    Our Canadian client is an industry leader in the design and manufacture of engineered systems, and they are looking for a Service Coordinator to support their Langley branch, reporting to the Branch Manager. If you are looking for a career, not just a job, then we want to hear from you! **Responsibilities include**: - Coordinate and schedule service jobs...

  • Service Coordinator

    3 weeks ago


    Langley, Canada Northern Dock Systems Inc. Full time

    We are Northern Dock Systems, the industry leader in the sales and service of loading dock equipment, industrial doors and HVLS Fans (high-volume, low-speed industrial fans). At NDS we take pride in our staff - they are the backbone of all that we do - and as we grow, we are looking for talented additions to our team! Northern Dock Systems Inc. is seeking a...

  • Service Coordinator

    2 days ago


    Langley, Canada Troy Life & Fire Safety Full time

    Nature & ScopePrime objective is to assist manager/supervisor in all administrative tasks associated with the day-to-day operation of the branchScheduling technicians for pre-scheduled inspections, deficiency repairs and/or service workScheduling technicians for emergency service calls/repairs as requests ariseCoordinating with preferred subcontractorsAssist...


  • Langley, Canada Kal Tire Full time

    Kal Tire is looking for a Dispatcher to support our Field Service Team at our 98th Avenue North Langley location. In this role, you’ll learn Kal Tire systems, speak with customers, create work orders, and efficiently dispatch the Field Service Team based on priority while collaboratively with the Store Operations Team to ensure Kal Tire processes and...


  • Langley, Canada Troy Life & Fire Safety Ltd. Full time

    We are hiring a contract **Service Coordinator/Scheduler** for our **Langley, BC **branch! **Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An...

  • Service Coordinator

    3 weeks ago


    Langley, Canada Troy Life & Fire Safety Ltd. Full time

    We are hiring a contract **Service Coordinator** for our **Langley, BC **branch! **Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An...

  • Service Coordinator

    3 weeks ago


    Langley, Canada Troy Life & Fire Safety Ltd. Full time

    We are hiring a contract **Service Coordinator - Fire** for our **Langley, BC **branch! **Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An...


  • Langley, Canada Troy Life & Fire Safety Ltd. Full time

    We are hiring a contract **Service Coordinator/Scheduler** for our **Langley, BC **branch! **Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An...


  • Langley, Canada BERMANFALK Hospitality Group Full time

    Reporting to the Director, Product Engineering, the Warranty and Customer Service Coordinator is responsible for ensuring the success of our product from shipping to guest use by providing direct support to our field and warranty team. **DUTIES AND RESPONSIBILITIES** **Field Coordination** - Monitor projects pending shipments to establish priority...


  • Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...


  • Langley, Canada Wonderbrands Full time

    Job Posting: **Ready For a Tasty New Challenge?** **Job Summary**: The **Field Sales Coordinator** is focused on supporting the day-to-day coordination of internal departments and our field sales team. The FSC will use their exceptional analytical, problem solving, and prioritization skills to investigate issues, build reports, and support our in-store...


  • Langley, Canada FUCHS LUBRICANTS CANADA LTD. Full time

    Welcome to the FUCHS Group, the world’s number one independent manufacturer of lubricants and related specialties. As a global company with roots in Germany, we expand the possibilities of whole industries, such as the automotive and aerospace sectors. More than 5,000 employees look closer, dig deeper and think further to create innovations and develop...


  • Langley, Canada Total Power Limited Full time

    **Field Service Technician** **We Offer** - Comprehensive Medical and Dental Benefits - Employer RRSP Matching Program - Annual Health/Wellness Spending Accounts - Professional Growth & Development **What You’ll Do - The Role** - Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as...


  • Langley, British Columbia, Canada Parsons Oman Full time

    Job Summary:We are looking for an Environmental Field Scientist to join our Critical Infrastructure team. As a key member of our team, you will be responsible for executing field operations with a focus on safety, efficiency, and compliance with procedures.Key Responsibilities:- Execute soil sampling during drilling, test pitting, and excavation activities.-...


  • Langley, Canada Doorcare Enterprises Ltd. Full time

    **Overview** Doorcare is a leading Commercial and Residential Garage Door company in the Lower Mainland. We service, install and repair all types of residential garage doors, commercial overhead and rolling doors, security gates and access systems. **Duties** - Manage incoming service requests and prioritize based on urgency and availability. - Communicate...