Co-op Student, Digital Health Engagement

6 days ago

Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

**Why this role is important?**

**Term Length: 4 Months**

**Term Start: September 9, 2024**

**Term Date: December 20, 2024**

**Return to Office**:
Hybrid working model (a combination of working between the office and remotely). Colleagues will continue working remotely up to 2 days a week, while spending the other 3 days in the office.

**Location**:
243 Consumers Road, Toronto, Ontario, M2J 4W8

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important?

We are hiring a Co-Op Student to support various functions and programs being managed by the Digital Health Team at Shoppers Drug Mart. The Co-Op Student will support multiple workstreams to successfully deliver customer facing digital health and wellness solutions for the _PC Health_ app and pchealth.ca \. You will gain experience and exposure to the creation, development and implementation of digital engagement strategies, as well as the operational support required to manage these business processes. You will be joining an entrepreneurial and motivated team working to transform the digital healthcare experience in Canada

What You’ll Do:

- Gain experiential education in the development and implementation of digital health & wellness engagement
- Help manage the creation of digital product strategies and execution
- Support the communications and marketing strategy for the digital health team, working collaboratively with external strategic partners, as well as internal marketing and PR teams
- Manage ongoing data analytics to present key metrics and insights to inform an evolving product roadmap and monitor operational success
- Manage and monitor technical incidents and escalate where required - facilitating discussions across internal and external teams
- Maintain and update enterprise content for the digital health and wellness platforms
- Ensure project documentation is kept up to date and followed
- Continuously learn and research on digital healthcare innovation, as well as relevant regulatory and industry developments
- Work collaboratively with internal and external teams to manage required financial reporting
- Support the execution and project management of new initiatives
- Use superior PowerPoint and written communication skills to create presentations and documents that captivate key stakeholders and communicate detailed technical information in a digestible format

What You’ll Need:

- Enrolled in post-secondary education, preferably with a healthcare and/or business background
- Strong computer skills required in MS Office (Excel, Word, Power Point, Outlook)
- Strong interest in digital engagement
- Highly organized, with a high degree of attention to detail
- Ability to work collaboratively with multiple cross-functional teams
- Strong analytical skills (ability to analyze quantitative data sets strongly valued)

Why now?

We are currently focusing on our teams at Central office, to provide the best support to our Stores and their teams, and ensure our customers and patients are best served by visiting Shoppers. For the Pharmacy and Healthcare team, that means continuing to review, understand and respond to industry and customer changes, by developing new initiatives and new services valued by customers and stakeholders. And we continue to ensure traditional services continue to be valuable offerings, provided efficiently and effectively to everyone’s benefit.

And on top of that, every year, Shoppers Drug Mart employees at Central office, and in the stores of our Associate Owners, contribute more time, money and effort to great charitable causes across Canada.

Why Shoppers?

At Shoppers Drug Mart, we have always remained true to our belief that the root of our success lies with our people. We pride ourselves on providing more ways to care about our patients, customers and community.

We offer unique work, and the benefits you would expect from a large corporation, all with a smaller company feel, as well as:

- A high energy and varied workplace that strives for and rewards excellence.
- Competitive pay structures, rewarding strong and consistent performance
- A highly cus

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