Customer Service Representative: Adoptions
3 weeks ago
Under the direction of the Supervisor: Customer Service, the Customer Service Representative: Adoptions is responsible for assisting the public in adopting Ottawa Humane Society (OHS) animals. We offer a competitive wage range $20.32 - $24.72 per hour, commensurate with experience. This is a part time position. Shifts typically are on evenings and weekends.
**What would you do?**
- Provide daily care for animals
- Provide consultation and screening services for OHS customers seeking to adopt an animal
- Educate OHS customers on good animal care practices
- Monitor the health and safety of animals for adoption
- Ensure appropriate information gathering
- Provide adoption follow-up services
- Promote OHS goods for sale
- Supervise and coordinate volunteer activities while on shift
- Participate in supervision, evaluation and training sessions
- Ensure appropriate fees are collected and accounted for
- Maintain OHS facilities and equipment
- Be familiar and ensure compliance with all health and safety policies and procedures
**What are we looking for?**
- Post-secondary school diploma or equivalent
- 1 to 2 years clerical and/or customer service experience
- 6 months to 1 year animal handling and care experience
- Demonstrated excellent customer service, crisis management and conflict resolution skills
- Ability to work in a fast paced and demanding environment and to work collaboratively in a team
- Demonstrated ability to relate well to people from a wide variety of backgrounds
- Proficiency in Microsoft Word, Excel and Outlook
- Advanced verbal and written skills in English are required
- Bilingualism (English/French) is preferred
**Job Type**: Casual
**Salary**: $20.32-$24.72 per hour
Schedule:
- 8 hour shift
- Weekend availability
COVID-19 considerations:
Individuals are required to be fully vaccinated against COVID-19 as a condition of being hired by the OHS. Medical exemptions and accommodation under human rights legislation are considered under the vaccination policy.
Ability to commute/relocate:
- Ottawa, ON K2E 1A6: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Customer service: 1 year (required)
- professional animal handling and care: 1 year (required)
**Language**:
- English (required)
- French (preferred)
-
Customer Service Representative: Adoptions
3 weeks ago
Ottawa, Canada Ottawa Humane Society Full time**The Customer Service Representative (CSR)**:Adoptions is responsible for assisting the public through the process of adopting Ottawa Humane Society (OHS) animals. **Job Details**: - Position**:CSR: Adoptions**: - Hourly wage range**:$20.32/hr - $24.72/hr**: - Work schedule: given below - Start date: ASAP This is a part time position with a 4 week...
-
Customer Service Representative: Adoptions
3 weeks ago
Ottawa, Canada Ottawa Humane Society Full timeThe Customer Service Representative (CSR): Adoptions is responsible for assisting the public through the process of adopting Ottawa Humane Society (OHS) animals. This is a full time position with a 4 week repeating schedule: Week 1 - Monday 11:30 a.m. to 8 p.m.; Tuesday to Thursday 11 a.m. to 8:30 p.m. Week 2 - Monday 11:30 a.m. to 8 p.m.; Tuesday 11 a.m....
-
Customer Service Representative
6 days ago
Ottawa, Ontario, Canada Zedd Customer Solutions Inc. Full timeJob DescriptionZedd Customer Solutions Inc. is seeking a highly skilled and motivated Customer Service Representative to join our team.The ideal candidate will have excellent interpersonal and communication skills, with the ability to effectively translate complex information into common terms. They will be responsible for making and receiving telephone...
-
Attendant: Adoption Reception, Casual
2 weeks ago
Ottawa, Canada Ottawa Humane Society Full time**Job Purpose** The Attendant: Adoption Reception is responsible for greeting and directing visitors and clients, assisting with operations of the Ottawa Humane Society (OHS) retail store, and supporting the adoption of OHS animals **Duties and Responsibilities** - Greet visitors and clients of the OHS and direct them as appropriate - Provide general...
-
Attendant: Adoption Reception
2 weeks ago
Ottawa, Canada Ottawa Humane Society Full time**Overall Purpose**:The Attendant: Adoption Reception is responsible for greeting and directing visitors and clients, assisting with operations of the Ottawa Humane Society (OHS) retail store, and supporting the adoption of OHS animals **Work Schedule** Week 1 : Tuesday, Wednesday, Thursday, Friday 9:30 a.m. to 7 p.m. Week 2 : Wednesday, Thursday, Friday...
-
Customer Service Representative: Intake
2 weeks ago
Ottawa, Canada Ottawa Humane Society Full time**Customer Service Representative: Intake** The Customer Service Representative: Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS) **What would you do?** - Ensure professional intake and discharge of animals - Assess and document the health and...
-
Attendant: Adoption Reception
3 weeks ago
Ottawa, Canada Ottawa Humane Society Full time**Overall Purpose**:Under direction of the Supervisor: Customer Service, the Attendant: Adoption Reception is responsible for greeting and directing clients, assisting with operations of the Ottawa Humane Society (OHS) store and assisting with adoption of OHS animals. Hours total 35.5 biweekly, shift length ranges from 5.5 hours to 9 hours. **Work...
-
Attendant: Adoption Reception, Full-time
2 weeks ago
Ottawa, Canada Ottawa Humane Society Full time**Job Purpose** The Attendant: Adoption Reception is responsible for greeting and directing visitors and clients, assisting with operations of the Ottawa Humane Society (OHS) retail store, and supporting the adoption of OHS animals **Duties and Responsibilities** - Greet visitors and clients of the OHS and direct them as appropriate - Provide general...
-
Customer Relationship Representative
5 days ago
Ottawa, Ontario, Canada Zedd Customer Solutions Inc. Full timeJob Summary:Telco Sales PositionZedd Customer Solutions Inc. is a leading provider of customer solutions in the telecommunications industry.We are currently seeking an experienced and results-driven Inside Sales Associate to join our team in Toronto.The ideal candidate will have excellent communication and interpersonal skills, with the ability to...
-
Customer Service Representative
3 weeks ago
Ottawa, Ontario, Canada Abstract Management Group Full timeAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Consultant position might be what you are looking forAbstract Management Group is a small, but mighty...
-
Customer Service Representative
12 hours ago
Ottawa, Ontario, Canada Definity Financial Corporation Full timeWe are looking for a highly motivated and detail-oriented Customer Service Representative to join our team at Definity Financial Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers' needs are met.About the RoleThis is an exciting opportunity to work with a...
-
Customer Service Representative
4 weeks ago
Ottawa, Canada PetValu Full timePetvalu #2108 **PLEASE APPLY IN STORE** 1490 Richmond Rd. **MUST BE AVAILABLE EVENINGS & WEEKENDS ** The PetValu family of stores includes PetValu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion...
-
Customer Service Representative
2 weeks ago
Ottawa, Canada PetValu Full timePetvalu #2108 **PLEASE APPLY IN STORE** 1490 Richmond Rd. **MUST BE AVAILABLE EVENINGS & WEEKENDS ** The PetValu family of stores includes PetValu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion...
-
Customer Service Representative
2 weeks ago
Ottawa, Canada Techtronic Industries Canada, Inc. Full timeAt TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: POSITION TITLE: Customer Service Representative REPORTS TO: National Factory Service Manager DEPARTMENT: Milwaukee Brand LOCATION: Ottawa Factory Service Centre BAND LEVEL: L1 We are looking for an enthusiastic and experienced individual to...
-
Customer Service Representative
3 weeks ago
Ottawa, Canada Summit Marketing Solutions Full timeWe are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...
-
Customer Service Representative
3 weeks ago
Ottawa, Canada Lucent Marketing Group Full timeAre you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Lucent Marketing Group is one of the Ottawa regions leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering...
-
Customer Service Representative
4 weeks ago
Ottawa, Canada Lucent Marketing Group Full timeAre you experienced in the Customer Service and sales field and looking to utilize your customer-centric approach to business development? Lucent Marketing Group is one of the Ottawa regions leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering...
-
Customer Service Representative
1 week ago
Ottawa, Canada The Landry Group Full timeWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...
-
Customer Service Representative
4 weeks ago
Ottawa, Canada Fix Network Full time**Fix Auto Kanata is looking for a Customer Service Representative!**: As a **Customer Service Representative**, you will act as brand ambassador and provide positive brand experience to all customers. The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. If you are a people person and...
-
Customer Service Representative
1 week ago
Ottawa, Canada Same Day Movers LLC Full timeWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...