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Community & Maintenance Manager

6 months ago

Greater Sudbury, Canada FIRM CAPITAL Full time

**Who we are**:
Firm Capital Property Management Corp. is the property manager for multi-residential and commercial properties across Canada and the United States.

We are looking for a Maintenance and Community Manager to join our team on a full-time basis. You will oversee and direct the day-to-day property management operations for one of our manufactured home communities in Sudbury, Ontario. We provide you with a great deal of latitude and independence in how you manage your community. If you like the idea of helping to build and maintain a community, and you have the qualifications and background we’re looking for, we want to talk with you

**Position Overview**:
As the Community and Maintenance Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents. You will be in charge of everything from administrative activities, leasing and home sales, property maintenance, resident relations, community enhancement, and other related property management duties. Ensuring a positive atmosphere and responsive service for the members of your community.

**Community Manager Responsibilities**:

- Ensure the community is presentable, inviting, and adheres to the Company’s curb appeal standards by enforcing community rules at all times
- Handle and resolve resident/customer service issues in a timely and professional manner
- Manage the rent collection process, including following up and gathering payment with tenants who have missed rent payments and depositing any cheques received
- Flexibility to respond to community needs during non-business hours
- Follow safety procedures while performing duties
- Other duties and projects as assigned

**Maintenance Manager Responsibilities**:

- All aspects of property maintenance - grass cutting, trimming, weeding, brush, leaf and debris removal
- Routine maintenance and minor repairs to property buildings, facilities and roads
- Assists with the selection of all contractual services as requested; monitors on-site contractors
- Assists new management and residents with the move-in process
- Maintains inventory of equipment, tools, and supplies, including making purchases with approval and while adhering to budget guidelines
- Remove snow from community common areas and private road ways
- Organize maintenance duties related to the septic sewer system

**Qualifications**:
As a Community and Maintenance Manager, a vital part of your role is strong organizational, time management and leadership skills.
- Experience as a resident manager, desired but not a must
- Demonstrated knowledge of and broad experience in general maintenance
- Knowledge and ability to safely conduct basic maintenance around the property
- Experience operating snow removal equipment
- Ability to work in a team environment and with mínimal supervision
- Strong problem-solving abilities, hard working, reliable, and focused on providing exceptional customer service

**How to apply**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

**Education**:

- Secondary School (preferred)

**Experience**:

- Resident Management/Maintenance: 1 year (preferred)

Work Location: In person