Customer Service Rep
3 weeks ago
**Title**: Customer Service Rep (Part-Time, Work From Home)
**Location**: Edmonton, AB (90% remote)
**Position Type**: Part-time, Independent Contractor
**Schedule**: 25-30 hours per week
**Tentative Hours**:
Monday: 3:00 PM - 8:00 PM
Tuesday: 3:00 PM - 8:00 PM
Friday: 12:00 PM - 8:00 PM
Saturday: 10:00 AM - 6:00 PM
**Days Off**: Wednesday, Thursday, Sunday
**Additional Details**:
Let's keep it positive Your personality is super important to us. You'll need your own computer (laptop preferred) and headset. Just once a week, we’d love to see you in person in our Edmonton office.
**Description**:
**Responsibilities**:
- Quick and professional responses to customer inquiries.
- Helping customers with warranty claims, assembly instructions, refunds, order changes, subscription tweaks, and more.
- Keeping track of orders and giving updates when needed.
- Always bringing a positive and understanding vibe to customer interactions.
- Working with the team to make things even better for our customers.
**How to Apply**:
If you're all about delivering amazing customer service and love being part of a lively team, we want to hear from you Send over your resume and a cover letter. In your cover letter, please provide a little about yourself and why you would be the perfect fit for this position.
**Note**: Extra hours during vacation coverage, in June and July
Thank you and we can't wait to meet you
**Job Type**: Part-time
Pay: From $21.00 per hour
Expected hours: 25 - 30 per week
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Every Weekend
Work Location: Hybrid remote in Edmonton, AB T5S 1R5
Application deadline: 2024-05-19
Expected start date: 2024-05-20
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