Manager, People Experience

3 months ago

North Saanich, Canada BC Ferries Full time

**MANAGER, PEOPLE EXPERIENCE**
Swartz Bay

**The Opportunity**

Are you a pro-active, progressive Human Resource professional who takes great pride in coaching and fostering excellence in employee engagement? We presently have an opening for an excellent leader to join our People Experience team.

Reporting to the Director, People Experience, you are responsible for planning, developing and managing the provision of People Experience services. You provide hands on expertise in the areas of employee and union relations, performance and attendance management, employee development and collective agreement interpretation.

**Responsibilities**
- Participating in the development of Employee Relations/Industrial Relations Strategies, Objectives and Practices
- Developing excellent relationships with the client group line managers to ensure effective and collaborative practices guiding all employee matters
- Providing advice and guidance to Managers/Supervisors in the interpretation and administration of Collective Agreements and ER Policies and practices
- Managing pro-active ‘Attendance Management’ program through consultative interviews and the preparation of appropriate letters of guidance
- Providing guidance and direction to Managers and Supervisors in administering appropriate ‘corrective action’;
- Conducting fact finding interviews and preparing appropriate letters of discipline
- Fostering and maintaining professional working relationships with managers, supervisors and union representatives
- Working collaboratively with the Recruitment Centre of Excellence to establish and meeting all recruitment requirements within the client group
- Providing support, as needed, to the Work Abilities and Return to Work Advisors in coordinating employee benefit programs including STIIP, LTD, WCB and ‘return to work’ programs
- Preparing and maintaining position descriptions and assists in the coordination of the performance management and appraisal system

**What you bring to the team?**

**Administration**
- Ensures the key departmental stakeholders are informed of issues and requisite policy matters on a timely basis and keeps other departments/functions informed as required
- Ensures all correspondence is completed on time and in a thorough and comprehensive manner in order to foster positive client perceptions
- Attending meetings in a fully prepared manner and actively participates in discussions
- Actively facilitates effective peer and employee working relations and interactions

**Qualifications**
- Possess a University or College Degree in a related field or equivalent
- 3-4 years of experience within a multi-disciplined organization and at least 2 years at a managerial level or an equivalent combination of education and experience

**Skills and Competencies**
- Excellent inter-personal and communication skills, are driven to successfully mentor and manage a large group of employees, while enforcing a culture of safety and quality and customer service at all times
- Strong time management skills and a passion to strive to find creative solutions to problems that will promote teamwork, and success within your department and the organization
- Demonstrated high level of integrity and confidentiality coupled with an active passion to learn, educate and promote growth and innovation

**Join us**

If this sound like your next great career move, please submit your cover letter and resume by **October 2, 2024.**

**Additional information**
- "We connect communities and customers to people and places important in their lives”_
- We appreciate the interest of all applicants; however only those selected for an interview will be contacted._

Pay: $95,600.00-$119,500.00 per year

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Human resources: 1 year (preferred)

Work Location: In person

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