Onsite Service Representative

4 weeks ago

High Level, Canada W.W. Grainger Full time

**Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe.

We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way at Grainger.

We currently have an exciting opportunity available in our Keepstock division. Keepstock is a service offered by Grainger to control and organize MRO (Maintenance, Repair & Operations) inventory and streamline procurement processes for our customers.

The **Onsite Service Representative’s (OSR)** main function is to support Grainger’s strategic vision to be Our Customers’ First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.

**Main Duties and Responsibilities**:
Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:

- Receive and stock purchased product in designated customer locations.
- Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.
- Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.

Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)

Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.

Prérequis pour ce poste:
**Required Experience and Qualifications**:

- High school diploma and 1-3 years’ experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
- Self-motivated, with high energy and dedication to customer service and sales growth.
- Must be comfortable on daily use of technology.
- Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
- Handle various technical and operational issues.
- Operate in a rapidly changing environment.
- Excellent verbal and written communication skills.
- Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
- Must possess and maintain a valid driver’s license in province of residence.
- May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

**Other Work Requirements**:
Ability to lift 25 to 50 lbs.
- Works on-site at customers’ facilities. Personal protective equipment is often required.

Full job description with comprehensive list of responsibilities is available upon request.

**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more

**DEI Statement**

We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. If your experience doesn't align perfectly with this job post, we still encourage you to apply.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

Obtenez des alertes d’emploi par courriel.
**S'inscrire maintenant **Joignez notre réseau de talents

**Information**:
**Type d

  • Onsite Service Representative

    2 days ago

    High Prairie, Canada Grainger Full time

    Work Location Type: Onsite   As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...

  • Onsite Service Representative

    1 day ago

    High Prairie, Canada Grainger Businesses Full time

     Work Location Type: Onsite  As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...

  • Onsite Service Representative

    23 hours ago

    HIGH PRAIRIE, Canada Grainger Businesses Full time

      Work Location Type: Onsite    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing...

  • Part-Time Onsite Service Representative

    1 week ago

    High Prairie, Canada Grainger Full time

    Work Location Type: Onsite   As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...

  • Part-Time Onsite Service Representative

    1 week ago

    High Prairie, Canada Grainger Businesses Full time

     Work Location Type: Onsite  As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...

  • Part-Time Onsite Service Representative

    1 week ago

    HIGH PRAIRIE, Canada Grainger Businesses Full time

      Work Location Type: Onsite    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing...

  • Service Representative

    2 weeks ago

    High River, Canada Nelson Lumber Company Ltd. Full time

    Service RepresentativeJob Types: Full-time, Permanent, Fixed term contractContract length: 12 monthsSchedule: Monday to Friday No weekendsWork Location: In person

  • Service Representative

    4 weeks ago

    High River, Canada Nelson Lumber Company Ltd. Full time

    **Service Representative** **Job Types**: Full-time, Permanent, Fixed term contract Contract length: 12 months Schedule: - Monday to Friday - No weekends Work Location: In person

  • Resident Heavy Equipment Technician

    4 weeks ago

    High Level, Canada Brandt Full time

    Brandt is currently seeking a Resident Heavy Equipment Technician for the High Level and surrounding area, reporting to the our Grande Prairie branch.This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments in a shop environment.Duties & ResponsibilitiesEfficiently and effectively evaluate...

  • Lead Pastor

    2 weeks ago

    High Level, Canada High Level Evangelical Church Full time

    Lead Pastor Ad:Our Church: we are a multi-generational congregation with a weekly attendance of about 200. In addition to our weekly worship services, we have many active ministry teams including women's ministry, Sunday School and youth. Our church family is involved in community support, as well as local and global missions. Effective ministry to the many...

  • Cook

    2 weeks ago

    High Level, Canada canton chinese restaurant Full time

    Overview:We are seeking a skilled and dedicated individual to join our team as a. As a, you will play a crucial role in ensuring the smooth operation of our restaurant. If you have a passion for cooking and providing excellent customer service, we would love to hear from you.Duties: Prepare and cook meals according to established recipes and standards Ensure...

  • Tire Technicians/Service Truck Operator

    1 week ago

    High River, Canada FOUNTAIN TIRE Full time

    This location offers in-store or mobile service appointment Book an appointment at your own location. TireMobile will come to you!Where do you need your vehicle serviced?Our services must be performed on property that you either own or have permission from the owner to use for light vehicle work.Terms of Service I confirm I have read and agree to the...

  • Tire Technicians/Service Truck Operator

    6 days ago

    High River, Canada FOUNTAIN TIRE Full time

    This location offers in-store or mobile service appointment Book an appointment at your own location. TireMobile will come to you!Where do you need your vehicle serviced?Our services must be performed on property that you either own or have permission from the owner to use for light vehicle work.Terms of Service I confirm I have read and agree to the...

  • Heavy Equipment Shop Technician

    4 weeks ago

    High Level, Canada Wajax Limited Full time

    The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components in the shop. The Role Inspect and diagnose...

  • Heavy Equipment Shop Technician

    3 days ago

    high level, Canada Wajax Limited Full time

    The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components in the shop. The Role Inspect and diagnose...

  • NLC- 2134: Instructor, Carpenter

    2 weeks ago

    High Level, Canada Northern Lakes College Full time

    Additional Information: For over 50 years, the Northern Lakes College has been increasing accessibility to educational opportunities for Albertans, specifically students in northern Alberta. With 25 physical locations and a unique Supported Distance Learning model, students can access our high-quality educational opportunities from anywhere. Northern Lakes...

  • NLC- 2134: Instructor, Carpenter

    4 weeks ago

    High Level, Canada Northern Lakes College Full time

    Additional Information: For over 50 years, the Northern Lakes College has been increasing accessibility to educational opportunities for Albertans, specifically students in northern Alberta. With 25 physical locations and a unique Supported Distance Learning model, students can access our high-quality educational opportunities from anywhere. Northern Lakes...

  • Account Manager-Outside Sales

    4 weeks ago

    High Level, Canada Wajax Limited Full time

    The Opportunity We have an opening for a full-time Outside Technical Sales that will be responsible for representing product offerings within Tundra’s portfolio; this includes valve, instrumentation and power products. In addition, you will be responsible for achieving sales activity goals and fostering relationships with new and existing customers. The...

  • Account Manager-Outside Sales

    3 days ago

    high level, Canada Wajax Limited Full time

    The Opportunity We have an opening for a full-time Outside Technical Sales that will be responsible for representing product offerings within Tundra’s portfolio; this includes valve, instrumentation and power products. In addition, you will be responsible for achieving sales activity goals and fostering relationships with new and existing customers. The...

  • Plant Manager

    4 weeks ago

    High Level, Canada Wajax Limited Full time

    The Opportunity Accountable/responsible for leading, directing and mentoring Branch employees in the achievement of the strategic and operational vision set by Wajax. Manages branch operations to achieve company targets and to ensure branch activities support a safe and productive atmosphere. The Role Communicate with key stakeholders and the ERS Leadership...