Restaurant Server

2 weeks ago

Cold Lake, Canada Hotel Dene and Conference Center Full time

**Description**:
As a Restaurant Server at Hotel Dene & Conference Centre it will be your responsibility to greet and serve guests according to hotel standards.

**What will I be doing?**
- Take and serve guest orders promptly and according to service manual.
- Do all necessary set-up sidework as assigned.
- Answer any guest questions about the menu.
- Operate the electronic cash register/P.O.S. system (where applicable).
- Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
- Perform opening and closing duties in the restaurant.
- Ensure cleanliness standards are followed.
- Comply with attendance rules and be available to work on a regular basis, which may include days, evenings, weekends and holidays.
- Must be able to provide proof of Covid vaccination (see vaccination statement below)
- Self-starting personality with an even disposition.
- Previous serving experience is an asset, preferably in a fast paced environment
- Professional appearance and manner at all times
- Can communicate well with guests.
- Ability to work as a team player, pitching in where and when help is needed
- Must be able to withstand prolonged periods of standing and/or walking.
- Ability to lift at least 30 lbs.

Note:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

**What will I be provided in return?**

In return, you will be provided with a respectful and diverse work environment, where your experience, passion and dedication will be rewarded. We offer a highly competitive total rewards package including a benefits and RRSP matching program, and the opportunity to grow and continue to develop in your field.

**DIVERSITY STATEMENT**:
**Our Differences Are What Make Us Great**

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

**VACCINATION STATEMENT**:
**PERFORMANCE STANDARDS**

Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:
In order to maintain a positive guest and associate experience, work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be able to adapt to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals and effectively reporting safety hazards and safety concerns.

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