Host/hostess
2 weeks ago
Niagara's Finest Hotels are currently looking for a part time Host/Hostess to join our growing team
**Position Summary**:Responsible for greeting restaurant guests and seating various sections, distributing as evenly as possible so the highest level of service can be provided.
**Duties and Responsibilities**:
- Provide personalized and exceptional guest service at every given opportunity.
- Ensures that servers and/or bussers are properly allocated to various sections of the restaurant.
- Meets and greets restaurant guests ensuring that they are seated as soon as possible with menus.
- Inputs, collects data and communications information using the reservations system.
- Answers incoming telephone calls to make reservations according to Standard Operating Procedures.
- Assists servers and bussers as required during peak times.
- Communicates with managers and employees on a daily basis.
- Answering incoming Room Service calls/orders and suggestively up-sell at every opportunity according to Standard Operating Procedures.
- Run buffet food and/or Room Service orders when required.
- All other duties as assigned.
**Professional Requirements**:
- Minimum one (1) year experience as host/server in a fine dining establishment an asset.
- Previous knowledge of Niagara area is considered an asset.
- Previous up-selling and/or sales experience is considered an asset.
- Knowledge of Restaurant Reservation system is considered an asset.
**Job Types**: Part-time, Permanent
**Salary**: $16.00-$16.84 per hour
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Niagara-on-the-Lake, ON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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