Automotive Repair Facility Receptionist
6 months ago
Sullivan Automotive is a service, repair and diagnostic facility dedicated to providing top-notch services to our valued customers. With years of experience in the industry, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction. We are currently seeking a dynamic and friendly individual to join our team as a Receptionist.
As a Receptionist at our automotive facility, you will be the first point of contact for our customers, providing exceptional service and assistance both in person and over the phone. Your primary responsibilities will include:
- Greeting customers upon arrival
- Answering incoming calls and providing information or directing calls to the appropriate department
- Scheduling appointments for vehicle repairs and maintenance
- Assisting customers with inquiries, providing information about services, pricing, and estimated completion times
- Maintaining a tidy and organized reception and waiting area
- Handling administrative tasks such as filing, data entry, and processing invoices
- Collaborating with the service team to ensure efficient workflow and customer satisfaction
- Upholding company policies and procedures while delivering excellent customer service experiences
**Requirements**:
- Previous experience in a receptionist or customer service role preferred
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of automotive terminology and basic understanding of automotive repairs is an asset
- Positive attitude, friendly demeanor, and willingness to assist customers and team members
**Benefits**:
- Competitive salary based on experience
- Health insurance benefits
- Opportunities for advancement and professional development
**How to Apply**:
If you are enthusiastic about providing exceptional customer service and being part of a dynamic team in the automotive industry, we would love to hear from you Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our team.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
**Salary**: $18.00-$20.00 per hour
Expected hours: 36 - 40 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Ability to Commute:
- Kitchener, ON N2E 3B4 (required)
Work Location: In person
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