Auto Body Refinish Technician

2 months ago

Kitchener, Canada Assured Automotive Full time

**Company: Assured Automotive**

**Job Description**:
The Refinish Technician’s primary responsibility and accountability includes providing an exceptional and successful customer experience through the meticulous refinishing to ensure a quality refinished repair of each customer’s vehicle to restore it back to pre-accident condition. The Refinish Technician works in alignment with all team members in achieving the repair facilities KPIs.

**Key Job Responsibilities**
- Ensures consistent execution of WOW (Wow Operating Way) plan
- Provides positive energy when interacting with customers or team members
- Refinishes vehicle as per insurance guidelines and Assured Automotive’s quality standards
- Inspects body and prep repairs for deficiencies that may impact the quality of the refinish process; advise production supervisor as required
- Accountable for ensuring all required line items as per the Repair Orders (RO) are completed to meet Assured’s quality standards
- Performs all refinish procedures according to factory specifications and Assured procedures
- Ensures all paint deficiencies are corrected through wet sand and polishing (i.e. runs, dirt nibs, etc.)
- Maintains efficient paint material cost as per Assured KPIs
- Completes surface preparation, vehicle masking, priming and top coating (as required)
- Applies all primers, sealers, basecoats, colour coats and clear coats with correct formulations as per paint manufacturer specifications
- Accurately mixes paint to ensure quality colour match
- Immediately notifies the Repair Planner of any additional damage that does not appear on the RO
- Assists management in the recommendation and implementation of new equipment
- Knows status of assigned vehicles and helps problem-solve on getting and keeping all vehicles on schedule for on-time delivery
- Consistently utilizes all required safety equipment and follows proper refinishing procedures in compliance with Ontario Health & Safety guidelines
- Adheres to all requirements for hazardous waste disposal
- Follows vendor procedures to maintain all tools and equipment, including maintenance of paint booth and booth filters
- Explains technical diagnoses and needed repairs to non-mechanical individuals which may include other teammates and customers as required
- Continuously learns new technical information and techniques in formal training session in order to stay updated with rapidly changing automotive technology
- Completes the Quality Control(QC) Checklist before moving vehicle to next department
- Maintains a clean and orderly production area throughout the workday, ensuring a final clean up at the end of the day
- Works in accordance with daily production schedule (as directed by Production Supervisor)
- Advises production supervisor of collision repair problems that may have been overlooked that impact the production process
- Supports all team members when required
- Participates in monthly Health & Safety and staff meeting (if required)
- Attends training, information sessions and workshops recommended by Store Manager
- Maintains the Assured KPI’s (Sales/ GP/ NP/ CSI/ AR/ CT&TT)
- Upholds Assured’s Core Values : Honesty, Integrity & Respect
- Adheres to Assured’s Policies and Procedures, according to established business practices
- Actively participates in daily production meeting with the Management Team, as required
- Consistently demonstrates actions and behaviors supporting our “10 Promise”

**Education and/or Experience Required**
- High School Diploma or equivalent
- A minimum of 2 years previous experience in a collision repair facility refinish role
- Provincial College of Trades Member preferred
- PPG Certification preferred
- I-Car Registered (working towards Gold Class certification)

**Required Skills/Abilities**
- Knowledge of manufacturers’ repair/refinishing processes & adherence to Assured’s processes
- Ability to use selected vendor materials and general supplies efficiently and cost effectively
- Demonstrated commitment to continued learning by attending Assured/ Industry related training
- Communicate effectively, both verbally and in writing
- Strong attention to detail and a high degree of accuracy
- Ability to interpret work scope from vehicle estimates or work orders
- Comprehensive knowledge of vehicle repair practices
- Effectively work in a fast-paced environment, demonstrating multi-tasking ability while working under pressure
- Frequently required to bend, crouch, reach, handle tools and lift approximately 51 lbs.
- Must provide your own tools
- Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
- The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may

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