Customer service representative

4 weeks ago

Laval, Canada Randstad Canada Full time
Does customer service hold any secrets for you?
Do you have experience in plumbing and/or heating?
Are you bilingual?

I've got the job for you
This company specializing in plumbing and heating in Laval is looking for its future B2B customer service representative

48k-50k depending on experience
Flexible work schedule
Long-term PERMANENT

Advantages
Benefits for this plumbing customer service role are:
- Salary, depending on experience and education.
- 4 weeks vacation upon hiring (CCQ calendar in effect)
- Complete insurance program
- Bonus plan
- Team activities and outings offering a sublime work environment
- 200 annual incentive for physical activity (gym membership or specialized classes)
- On-site parking

Responsibilities
Responsibilities for this plumbing customer service representative role include:
- Answer incoming customer calls and e-mails
- Follow-up on orders
- Support external and internal sales teams
- Assist customers in purchasing products

Qualifications
To become a customer service representative in the plumbing industry, you must have..:
- B2B experience in customer service
- Bilingualism (larger customers and suppliers are English-speaking)
- Excellent communication, punctuality, time management and organizational skills
- Experience in building mechanics, plumbing, heating, a strong asset
- Knowledge of Microsoft Office a strong asset

Summary
Is this the job you've been looking for?
Don't wait any longer Apply online or send me your CV directly: elisabeth.parent@randstad.ca with "plumbing customer service representative" in the subject line

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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