Customer Service Technician

3 weeks ago

Next Job, Canada Vicci Full time

Customer Service Technician Founded in 1995 in Montreal. Vortex pioneered the splashpad and revolutionized the way children and families play in urban spaces, waterparks, and resorts worldwide. Our innovative approach to water attractions has sincec helped communities, businesses and families grow. We are proud to have created 8000 custom installations spanning 50 counties and 5 continents We believe that play can change the world. We're in the creative business and that applies to everything. There's no formula for how to think here at Vortex, we encourage you to bring your own perspectives, personality and ideas to your work, no matter your role-
Responsibilities Skills and competencies

Strong communication skills Good interpersonal skills Customer service oriented Able to vulgarize technical concepts General construction knowledge with a focus on plumbing, concrete and electrical Ability to read technical drawings Ability to manage time and priorities Strong problem solving abilities Ability to train others on technical aspects Positive attitude and be team oriented Comfortable using varied softwares for compiling customer case information What We Offer

A great company culture that sells fun A rewarding role with opportunities to see yourself and the company grow. Hybrid Model Company-paid training, and education reimbursement On site gym On site parking RRSP match program Benefits program: including Health & Dental Coverage, Telemedicine & Employee Assistance A planned integration tailored just for you & a buddy who will help assist your first months at Vortex Technicien service client Fondée en 1995 à Montréal. Vortex a été le pionnier du splashpad et a révolutionné la façon dont les enfants et les familles jouent dans les espaces urbains, les parcs aquatiques et les centres de villégiature du monde entier. Notre approche innovante des attractions aquatiques a depuis aidé les communautés, les entreprises

et les familles à se développer. Nous sommes fiers d'avoir créé 8000 installations personnalisées couvrant 50 comtés et 5 continents Nous croyons que le jeu peut changer le monde. Nous sommes dans le domaine de la création et cela s'applique à tout. Il n'y a pas de formule sur la façon de penser ici chez Vortex, nous vous encourageons à apporter vos propres perspectives, personnalité et idées à votre travail, quel que soit votre rôle -
Responsabilités Aptitudes et compétences

Solides compétences en communication Bonnes qualités relationnelles Orienté service client Capable de vulgariser des concepts techniques Connaissance générale de la construction avec un accent sur la plomberie, le béton et l'électricité Capacité à lire des dessins techniques Capacité à gérer son temps et ses priorités Fortes capacités de résolution de problèmes Capacité à former les autres sur les aspects techniques Attitude positive et esprit d'équipe À l'aise avec l'utilisation de divers logiciels pour compiler des informations sur les cas clients Ce que nous offrons

Une grande culture d'entreprise qui vend du plaisir Un rôle enrichissant avec des opportunités de vous voir et de voir grandir l'entreprise. Modèle hybride Formation payée par l'entreprise et remboursement des études Salle de sport sur place Stationnement sur place Programme de jumelage REER Programme d'avantages sociaux : y compris la couverture médicale et dentaire, la télémédecine et l'assistance aux employés Une intégration planifiée sur mesure pour vous et un ami qui vous aidera lors de vos premiers mois chez Vortex

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified

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