Smart Home Technician
4 weeks ago
Find Your Limitless with Reliance
By joining Reliance as a Smart Home Technician, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless - join us
What will you do?
- Represent Reliance in a professional, and courteous manner on each and every call; you are a proud ambassador for our company
- Professionally install and service smart home devices including but not limited to, Nest Thermostats, Hello Doorbells, Google Home devices
- Create solutions to simplify customers’ everyday lives
- Ensure personal and customer safety by utilizing health and safety guidelines
- Provide superior customer service by way of positive customer interaction
- Educate customers about system capabilities and provide clear operational instructions, options, and recommendations
- Contribute to business growth by lead generation. Explain, educate and promote the value of Reliance’s products, services, and programs on every call
- Other duties, as assigned by management
What do we offer?
- The tools you need to succeed - including the tools for the job as well as training and development programs
- A successful and knowledgeable team to be part of and learn from
- Competitive base pay plus the ability to earn more tied to your success - the only limit is your potential
- A great benefits plan for you / your family
- Career paths so you can advance in the company
- A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
- An award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
What do you bring?
- Must provide proof that you are fully vaccinated as defined by the Provincial Ministry of Health
- Completed a minimum of Grade 12 or equivalent
- Must have a G Driver’s License
- Must be physically capable of performing all work required of this position including but not limited to, occasional squatting/kneeling, working indoors and outdoors in all types of weather, must be able to work with approved protective workwear in dusty or slippery work environments.
- Must be able to communicate clearly and effectively, both in written and verbal communications
- Possess strong interpersonal and problem-solving skills with outstanding customer service and organizational skills
- Very punctual and dependable
- Maintain company vehicle to a neat, clean and safe standard
- Ability to take direction and work with a mínimal amount of supervision
- Be willing and able to work rotating shifts and standby duties as required, including weekends
- Familiarity with HVAC controls is an asset
- Gas Fitter 2 License an asset
- Paid training will be provided
Why Reliance?
Reliance is the industry leader in providing home comfort solutions and we do just that in over 2 million customer homes across North America. Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Reliance is a $1 Billion business with 2,600 team members and we’re growing We’re proud to be recognized as one of Canada’s 10 Most Admired Corporate Cultures. It's our team members and their relentless focus on the business, each other, and our customers that makes us great.
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