Strategic Account Analyst

3 weeks ago

Vaughan, Canada Tenneco Full time

**Tenneco is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.**

We are looking for a Strategic Account Analyst to support executing business plans to increase sales and revenue in support of Motorparts DRiV strategy.

**Responsibilities**:

- Collaborate with partner accounts to identify ways that Motorparts DRiV can help them accomplish their business goals
- Support writing contracts to fulfill customer requests
- Coordinate with suppliers to offer competitive pricing to customers
- Organize, lead, assign, and track activities for development, implementation, and maintenance of value-generating activities to meet customer needs.
- Develop timelines and activity reports to drive on-time completion of critical task
- Prioritize tasks appropriately according to urgency and value to strategic bottom line
- Develop awareness of the business challenges facing partner account decision-making
- Create custom promotions for each customer account
- Responsibly allocate assigned spending funds to programs and initiatives aimed at growing Motoparts DRiV’s business
- Coordinate events for customers
- Interface with key contacts for each assigned account to develop collaborative partnerships with customers
- Build relationships with key decision-makers in partner organizations
- Meet with partner account representatives regionally and nationally to ensure account objectives are being met
- Serve as primary point of contact at Motorparts DRiV for all assigned customer accounts
- Create and execute communication plans to maintain client relationships
- Address customer concerns in a swift and effective manner to maintain customer satisfaction
- Gather core customer objectives from research and customer interactions
- Report on the status of sales goals for each account
- Inform partners on pricing updates, new products, or special offers (loyalty program)
- Partner with key accounts to provide product and marketing consultation
- Present relevant information and data to clients to persuade and educate the audience on the value of Motorparts DRiV’s portfolio
- Provide account insights to internal teams to assist in developing appropriate promotional resources
- Collaborate with senior sales leadership to develop strategic plans based on knowledge of customer opportunities
- Notify senior sales management of potential concerns regarding customer accounts
- Articulate the brand strategy and value proposition for DRiV product portfolio
- Maintain records of all activities using Salesforce/Cloud for Customer system
- Provide account team direction and oversight for high priority customer initiatives
- Connect customer accounts with DRiV employee most relevant to the customer’s need
- Mediate between DRiV employees and account contacts to follow-through on customer initiatives
- Research product lines to maintain knowledge of industry-wide products
- Attend technical presentations to maintain knowledge of product development
- Research account objectives to identify new opportunities for account development
- Support Negotiating sales of products based on customer sales data to ensure customer satisfaction
- Research account objectives to identify new opportunities for account development
- Recommend products and services based on identified customer needs to generate additional value
- Leverage multiple sales data sources to expand account sales for new DRiV products
- Identify inventory change opportunities based on customer sales trends
- Identify underrepresented product lines for each account

Skills & Experience
- Computer skills: Microsoft Office (PowerPoint, Excel)
- : SAP/Cloud for Customer or other CRM platform,
- Data analytics/visualization such as Microsoft PowerBI or Tablea Required Experience EDUCATION: Bachelor's degree in business, marketing, or other relevant field SKILLS & EXPERIENCE:

- 5+ years of progressive experience in sales, account management, or marketing
- Computing skills:

- Microsoft PowerPoint & Excel
- Reporting & Data Analytics
- Microsoft Power BI
- SAP-driven point-of-sale data
- Analytical skills
- Able to read and interpret data, communicate insights to customers, and identify growth opportunities
- Presentation skills
- Able to present findings to not only team, but also executives
- Communication skills
- Teams, phone, other virtual meeting software
- Ability to travel
- Will require travel to DRiV Headquarters, account sites
- Preferred: Business, finance, accounts payable knowledge, C4C experience

**An Equ

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