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Central Operations Coordinator

2 months ago

Burnaby, Canada G&F Financial Group Full time

Looking to join a team of driven, collaborative, and positive professionals, grow your career, and contribute meaningfully to your community? Sounds like this opportunity might be the perfect fit At Gulf & Fraser, we strive to create a future where everyone in our communities can achieve financial wellness. For over 80 years, Gulf & Fraser has invested in what we value most: our members, partners, employees, and our communities. We are proud to serve our members across BC by offering reliable advice, a welcoming environment, and a full range of personal and business banking, investment, and insurance solutions. We help our members find the best options to fulfill their financial potential. We believe in the power of progressive thinking and positive action to take incredible steps forward in every aspect of life.

**What this role is all about**:
The Centralized Services Coordinator provides ongoing transactional and administrative support to G&F’s branches, collaborating with branches and departments to provide an exceptional overall member experience. The incumbent provides administrative support in a range of products and services supported by the Centralized Services Department, and fosters efficiencies in a culture committed to continuous improvement and service excellence.

**What you’ll do**:

- Branch Support_
- Processes various general ledger entries, balancing and reconciling GLs and verifying data
- Posts transactions and performs administrative tasks, including registered products, estate processing, fee waivers and other related items.
- Provides assistance to the Centralized Services Specialists for general operations and systems support, digital banking support and registered plan support.
- Reporting & Auditing_
- Processes and reviews a variety of regular and ad-hoc financial and usage
- Performs administrative assistance with transactions related to processes and procedures surrounding registered products and estates.
- Seeks opportunities for report automation and other reporting process improvements.
- Assists with regular auditing of files as well as special audit projects; assists in external audit preparations as needed.
- Process Support & Collaboration_
- Prepares and updates Centralized Services related documents.
- Proactively collaborates with other members of the Central Operations team to maintain a positive and efficient work environment.
- Collaborates and builds partnerships with external departments such as Finance, Business Solutions, Member Experience, Risk, Learning & Development, and other departments for support, process efficiencies, and training opportunities.
- Proactively identifies opportunities for process improvements and efficiencies.
- Identifies and escalates potential AML, Privacy, and Fraud situations to Risk Management.

**A little about your qualifications**:

- Post-secondary business degree or diploma
- 1-2 years related experience
- Equivalent combination of the above may be appropriate.

**What you’ll gain**:

- Competitive base salary, reviewed annually
- An incentive bonus plan
- Flexible, top-notch benefits plan - choose what’s important to you, whether it’s a transit pass, gym membership, or additional vacation time
- Flexible, hybrid work environment #LI-hybrid
- Annual time off to recharge - vacation starting at 3 weeks and 12 personal days
- Amazing RRSP program - we contribute at a great rate, whether you choose to contribute yourself or not
- Loans at preferred interest rates, discounted banking accounts and credit cards, unique banking instruments, professional financial advice - we are a credit union, after all
- Professional development - we’re truly committed to our team’s growth through in-house training, personal coaching, leadership development programs, mentorship, tuition reimbursement, professional dues coverage, and conference participation
- Connect and feel recognized through social events, Employee Recognition Night, and an employee recognition program that translates into real rewards

**Who we are**:
**_ Power your possible_**_TM_**_._** At Gulf & Fraser, growth and development is an important facet of your experience and we encourage everyone to progress and contribute in a meaningful way. Here, you can develop and further your career alongside a team of passionate, empowered and engaged professionals who recognize the power of collaboration, innovation, recognition, and driving their own success. For us, the vision of ‘Power your possible_TM_ extends to our teams, as well as our members.

**_ Drive, contribute, grow - together. _**We are stronger together and are proud to foster a caring, open-minded, and inclusive culture. We embrace diversity of backgrounds, ideas, perspectives, and experiences - this way we can meet the unique needs of our employees, members, and communities Join our team and let’s work together to embody and promote our values: offering a welcoming environment, accountability, colla

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