![P.D. McLaren Limited](https://media.trabajo.org/img/noimg.jpg)
Clerk, Customer Service
5 days ago
Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Answer written and oral inquiries
- Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
- Explain procedures, risks and benefits to clients
**Computer and technology knowledge**:
- Internet
- MS Excel
- MS Outlook
- MS Word
- MS PowerPoint
- MS Office
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
**Screening questions**:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
- Health care plan
- Paramedical services coverage
**Long term benefits**:
- Long-term care insurance
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