Clinic Office Administrator

4 weeks ago

Burlington, Canada Pillars of Wellness Full time

**About Us**:
Pillars of Wellness is a leading multidisciplinary clinic dedicated to enhancing the health and well-being of our community. Our team of skilled practitioners offers a range of services, including physiotherapy, massage therapy, acupuncture, and more. We pride ourselves on providing exceptional patient care in a supportive and collaborative environment.

**Position Overview**:
The applicant should be available on:

- Monday from 1:30 pm to 7:30 pm
- Tuesday from 1:30 pm to 7:30 pm
- Thursday - 9:00 am to 3:30 pm or 1:30 pm to 7:30 pm
- Saturday from 9:00 am to 2:00 pm

**Key Responsibilities**:

- **Appointment Coordination**: Schedule and manage appointments for various healthcare practitioners using clinic software.
- **Billing and Payments**: Process payments, issue receipts, and manage insurance claims and billing inquiries.
- **Administrative Support**: Maintain and update client records, ensure forms are completed, and assist with filing and documentation.
- **Clinic Operations**: Ensure the clinic is clean, organized, and fully stocked with necessary supplies.
- **Communication**: Liaise between clients and practitioners to ensure seamless communication and resolve any concerns.

**Qualifications**:

- Previous experience as an office administrator in a private clinic/medical setting.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Proficient in Microsoft Office Suite (Word and Outlook) and experience with electronic health record (EHR) systems is an asset.
- Ability to multitask and work effectively in a fast-paced environment.
- A passion for health and wellness is highly desirable.

**Requirements**:

- Must be cooperative and respectful of the clinic policies
- Must enjoy working with a culturally diverse patient population and treat every patient with the highest level of kindness and respect at all times
- Must be a team player

**What We Offer**:

- A supportive and collaborative work environment.
- Opportunities for professional development and growth within the clinic.
- Employee status as part-time
- Employee discount on our health services

**How to Apply**:
**Job Types**: Part-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- On-site parking

Application question(s):

- Do you live in the Halton or Hamilton area?

**Experience**:

- Clinic office administrator: 3 years (required)

Work Location: In person

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