General Manager

2 months ago

Langley, Canada Joseph Richard Group Full time

Joseph Richard Group is a collection of unique hospitality ventures owned by André Joseph Bourque and Ryan Richard Moreno. With first-class offerings, an acclaimed culinary team, and a genuinely kind-hearted service team, our mission is to make this your moment.

**We are currently hiring General Managers to support various JRG pub locations**

**Responsibilities of the General Manager include**:

- Coordinate daily Front of the House operations
- Maintain revenue, profitability and quality goals
- Ensure efficient restaurant operation
- Maintaining high level people, product, service and environment
- Hold all employees accountable for service standards, performance and appearance
- Develop and maintain relationships to ensure guests remain loyal and return
- Adhere to company standards and service levels
- Control operational costs and identify areas of opportunity to improve profitability
- Implement policies, systems and routines that will maintain restaurant operations
- Ensure financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
- Ensure each shift is staffed appropriately to meet budget and understand the scheduling process based on budget and sales forecast
- Auditing staff performance and providing feedback
- On-boarding, training and development of the service and leadership teams
- Maintain favourable working relationship with all company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale and productivity
- Creating detailed reports on weekly revenue and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events

**Working Conditions**:

- Hours and shifts may vary.
- Must be available evenings, weekends and holidays.

**Requirements**:

- Exceptional understanding of The Joseph Richard Group mission statement, philosophy and service standards
- Completed Food & Beverage testing
- Experience overseeing a dining operation, building relationships with guests and balancing seating capacity
- Strong leadership, communication, motivational and people skills
- Strong financial management skills

**Assets**:

- An ability to lead and take initiative
- Proven work experience as a manager in the hospitality industry
- Proven customer service experience as a manager

**Compensation**:

- Competitive compensation package including tips and performance based bonuses
- Staff discount at all JRG locations and discounted meals during shifts
- Opportunity to participate in the Company’s Extended Health Benefits Plan after 6 months of employment
- Access to ongoing training and development through Joseph Richard University (JRU)
- Opportunity for advancement throughout all JRG establishments and divisions
- Opportunity to participate in JRG’s Join Us Employee Referral Program

Pay: From $48,000.00 per year

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Company events
- Discounted or free food
- Extended health care

Schedule:

- Day shift
- Evening shift

Application question(s):

- Which JRG pub location(s) are you most interested in working at?
- What is your availability?

**Experience**:

- Restaurant/Pub Management: 2 years (preferred)

Work Location: In person

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