Systems Administrator
1 week ago
Must haves:
- AWS technologies
- Knowledge of Salesforce solution and MuleSoft API integration
Project information:
- Vaccination system for COVID vaccines
- CCM tracking
- Taking on internal solutions
- Virtual assistance
- KWS services (managing & deploying)
**5-9 years of experience in**:
- Tier 1 business help desk and service/incident management support experience
- Co-ordinating communication, collection and storage of active reports for analysis
- Tracking reported problem, issue, or system failure using automatic incident management system and providing report daily
- Creating ad-hoc reports and running routine reports in production and non-production environments - directly and through other partners
- Preparing technical documentation for product end users
- Automated incident management systems, logging calls, and provide resolution in a timely and efficient manner
- Support for complex problems or issues and escalating as appropriate or following escalation process
- Experience with information retrieval packages, one or more communications protocols, one or more operation systems and hardware platforms
- Experience with middleware and gateways.
**Job Type**: Fixed term contract
Contract length: 6 months
**Salary**: $300.00-$420.00 per day
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Systems Administrator/Operations Support Specialist: 8 years (required)
- Salesforce solution and MuleSoft API integration: 1 year (required)
- AWS technologies: 2 years (required)
Work Location: On the road
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