Service Technician, After Sales Service

3 weeks ago

Edmundston, Canada Gestion SHM Inc. Full time

Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
- Education: College/CEGEP
- Experience: 5 years or more
**Work site environment**:

- Dusty
**Work setting**:

- In shop
**Tasks**:

- Inspect and test mechanical units to locate faults and malfunctions
- Inspect motor in operation, road test motor vehicles and test automotive systems and components
- Adjust, repair or replace parts and components of automotive systems
- Diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit
- Repair or replace mechanical units or components
- Test and adjust repaired systems to manufacturer's specifications
- Perform scheduled maintenance service
- Test and adjust units to specifications
- Advise customers on work performed and future repair requirements
- Complete reports to record problems and work performed
- Coach and instruct apprentices
- Review work orders and discuss work with supervisor
- Provide customer service
**Certificates, licences, memberships, and courses**:

- Automotive Service Technician Trade Certification
- Automotive Service Technician (Fuel and Electrical Systems) Trade Certification
- Automotive Service Technician (Transmission) Trade Certification
- Automotive Service Technician (Steering, Suspension and Brakes) Trade Certification
- Motor Vehicle Repairer (Service Station Mechanic) Trade Certification
- HVAC Certificate
- Motor Vehicle Inspector Certificate
- Workplace Hazardous Materials Information System (WHMIS) Certificate
- Automotive Service Technician Red Seal Certificate
**Area of specialization**:

- Engine repair
- 4-wheel drive
- Electrical and electronic system
- Diagnostics
- Alignment, steering and suspension
- Brake system
- Fuel and emission system
- Ignition and electrical system
- Automatic transmission
- Standard transmission
- Engine repair and overhaul
- Drive train components
- Welding
- Imported vehicles
- Front end components
- Heating, ventilation and air conditioning (HVAC) system
**Security and safety**:

- Bondable
- Criminal record check
- Driving record check (abstract)
**Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- Drive manual transmission vehicle
**Work conditions and physical capabilities**:

- Fast-paced environment
- Hand-eye co-ordination
- Attention to detail
- Manual dexterity
- Overtime required
- Standing for extended periods
**Own tools/equipment**:

- Tools
- Steel-toed safety boots
**Personal suitability**:

- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Reliability
- Team player
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Long term benefits**:

- Group insurance benefits
- Life insurance
- Other benefits
- Pension plan
- Registered Retirement Savings Plan (RRSP)

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