Storage Technical Analyst

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Storage Technical Analyst
- Implementation and maintenance of the Disaster Recovery hardware and failover/failback processes (from a storage

perspective)
- Support for backup infrastructure implementation and management including Data Domain, D2D (Disk2Disk) and encrypted tape backups
- Fully Integrate into global storage support model 24x7 Support for all RBC storage infrastructure components working on a 2 week shift rotation ( 12 hour shifts 7am-7pm/7pm-7am totalling 75 hours biweekly Mon-Sun)
- Regular and continued interactions with Storage support and engineering teams
- Assist with hardware installation and hands on activities
- Storage security & auditing
- Assisting in translating business needs into technical requirements. Performing all required tasks to ensure technical availability.
- Assisting in interpreting operational results. Analyzing usage patterns and establishing schedules and procedures for maximum utilization of the system.
- Maintaining reports and reporting tools for traffic management, service centers and enterprise partners.
- Interacting with other organizations to develop solutions for anticipated technical needs in support of business objectives.

**What do you need to succeed?**
- BA, MA or MS or equivalent with emphasis in Information Technology & Systems Administration.
- Minimum 5 years’ experience working in a Storage Administration function.
- Solid understanding of NAS, SAN, networking, naming services & general IT concepts.
- Strong written and oral communication skills.
- 24x7 On-call support for emergencies/issues

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Opportunities to building close relationships with clients
- Access to a variety of job opportunities across business and geographies

**Job Summary**

Assists in implementing and supporting hardware, software and telephony systems which provide the infrastructure for Customer Support. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments..

Our Storage Technical Analyst provides first level storage and backups Infrastructure support for RBC globally. You will provide the support and management of RBC’s Global NAS,SAN, Cloud environment including storage allocation, data replication, monitoring, performance and capacity analysis.

**Address**:
GUELPH, Ontario, Canada

**City**:
CAN-ON-GUELPH, CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Technology and Operations

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-02-09-08:00

**Application Deadline**:
2023-03-03-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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