Processor, Operations Management

2 weeks ago

Lasalle, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

**Job Description**:
What you’ll be doing

As a member of CIBC’s Retail Operations team, you’ll work in a fast-paced back-office operational environment where you’ll make a meaningful difference in our clients’ lives. As a Processor, you’ll be accountable for providing professional and timely support by verifying and processing documentation received from internal stakeholders (e.g. Banking Centres) and ensuring documentation is accurate and complete according to policies and procedures for further processing. You’ll investigate requests to resolve processing errors and/or out of balance conditions through processing adjustments and settling accounts. You’ll make sure client satisfaction and productivity standards are achieved and Service Level Agreements (SLA) are met or exceeded by following well-defined procedures and guidelines and escalating issues as appropriate. You’re flexible to work our processing centre hours which may include evenings and weekends.

How you’ll succeed
- Analysis - Conduct investigation and detailed analysis on item errors according to established guidelines to determine the nature of the issue, identifies root cause and resolve the error. Receives, reviews and investigates item errors.
- Risk and governance - Adhere to all risk and governance standards by completing all required documentation thoroughly and ensuring that all processes and procedures are followed.
- Teamwork - Work closely with your team to deliver a great customer experience. Ensure that your team's collective work meets quality standards, deadlines and service level agreements
- Problem solving - Identify and resolve items of discrepancy and follow up on process problems within area of responsibility using independent judgement based on standard work procedures. Act like an owner by taking accountability for issues, and know when to lean on others to build a better solution together.
- Organizational skills - Receive, prioritize, sort and evenly distribute work to staff within a production area. Respond to questions and provide guidance. Complete quality checks for work completed to ensure accuracy. Monitor workflow to ensure priority is given to unresolved matters that cause backlog or delays in process flow.

Who you are
- You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
- You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to know- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Lasalle, 8301 rue Elmslie
Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Accountable

  • Processor, Operations Management

    2 weeks ago

    Lasalle, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Processor, Operations Management

    1 week ago

    Lasalle, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. - At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Processor, Operations Management

    1 week ago

    Lasalle, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Operations Manager- The Brick

    4 weeks ago

    Lasalle, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? **WELCOME HOME!** The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of...

  • Manufacturing Operations Manager

    14 hours ago

    LaSalle, Ontario, Canada Fed Manutech Full time

    At Fed Manutech, we're committed to supporting your job search and every stage of your career. Our team of experts has in-depth knowledge of the engineering and manufacturing industries.We have an exciting opportunity for a Production Supervisor - Weekend Shift to join our agri-food manufacturing company located in LaSalle. This role will be responsible for...

  • Marketing Operations Manager

    2 weeks ago

    Lasalle, Canada Logix Its Inc. Full time

    **Marketing Operations Manager - Maternity Leave Replacement Contract** Logix ITS is an umbrella group of companies that creates innovative technology and solutions to help solve everyday safety and parking challenges. We’re passionate about preventing speeding, saving lives, and simplifying the parking experience. Since 1995, we have become a leading...

  • Audio Visual Operations Manager

    3 weeks ago

    Lasalle, Canada CCR Solutions, Inc Full time

    CCR Solutions has an excellent opportunity for a **Audio Visual Operations Manager** working out of our Montreal office. Working in hotels, meeting venues and corporate locations all across North America since 1995, CCR Solutions is at the forefront of providing the latest technology for corporate and association presentations including stage lighting &...

  • Cross Border Warehouse Operations Manager

    7 days ago

    Lasalle, Canada ADC Full time

    We are an expanding e-commerce business looking for an operations manager to help streamline our warehouse operations between two warehouses in Montreal and Champlain, NY. The job will require you to travel between the two locations and analyze where work is needed when, in order for the operations in both warehouses to run efficiently. You will provide...

  • Administrator/secretary

    1 week ago

    Lasalle, Canada Empire Building Management Inc. Full time

    **Overview** **Responsibilities** - Greet patients and visitors warmly at the front desk, ensuring a positive first impression. - Manage incoming phone calls with professionalism, utilizing effective phone etiquette to assist customers and schedule appointments. - Perform data entry tasks accurately, maintaining up-to-date records in our computerized...

  • Logistics & Operation Specialist

    2 weeks ago

    Lasalle, Canada Mont-Cal Logistics Full time

    Responsible for planning, coordinating, and monitoring logistics operations such as Dispatching, transportation, and supply chain processes. typically supervise a team of Line haul and city Drivers, other logistics specialists and office staff. - Develop new strategies to streamline processes and reduce cost - Ensure that quality, quantity, customer...

  • Large Format Printer Operator

    2 weeks ago

    Lasalle, Canada KV PRINTBAR Full time

    Our company is looking for a full-time Large Format Printer Operator to join our team. The main role is to create high-quality printed materials for our clients. We're seeking someone with keen attention to detail who can thrive in a fast-paced setting. **Responsibilities**: - Set up, operate, and maintain large/wide format printers and cutters to produce...

  • Production Manager

    2 weeks ago

    Lasalle, Canada Flex-Pression Ltd Full time

    Flex-Pression Ltd. is a manufacturer of flexible metal hose and expansion joints since 1973. Our products and services are used in a wide variety of heavy industries. Our products are manufactured in accordance to specific certifications and stringent quality control processes. We are actually looking for a Production Manager. Under the direction of the...

  • Large Format Printer Operator

    2 weeks ago

    Lasalle, Canada KV PRINTBAR Full time

    Our company is looking for a full-time Large Format Printer Operator to join our team. The main role is to create high-quality printed materials for our clients. We're seeking someone with keen attention to detail who can thrive in a fast-paced setting. **Responsibilities**: - Set up, operate, and maintain large/wide format printers and cutters to produce...

  • Owner Operator Sprinter

    3 weeks ago

    Lasalle, Canada Precision Home and Office Deliveries Full time

    Precision Home & Office Deliveries (a division of ASL Distribution Ltd) is hiring Owner Operators in the Montreal area - **FULL-TIME and PART TIME immediately with YOUR OWN SPRINTER** Do you love to drive and be your own boss! We have an amazing Independent Owner Operator opportunity where you have the potential to gross great revenue by just driving your...

  • Assistant Manager

    4 days ago

    Lasalle, Canada Bocci Restaurant Full time

    **Assistant Manager** Bocci Restaurant is a family owned and operated business that has been serving the Lasalle, QC community for over 40 years. We are a locally owned and operated business with a strong commitment to our community. We are looking for an individual who is excited to be part of a team and is passionate about providing excellent customer...

  • Multi-skilled Operator

    2 weeks ago

    Lasalle, Canada Salute Full time

    Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Multi Skilled Operator to join our team and...

  • Cmm Operator

    7 days ago

    LaSalle, Canada CenterLine (Windsor) Limited Full time

    **What you will do** We have an exciting opportunity to join our Quality Team as we are actively recruiting for a** CMM Operator** responsible for assisting the Manufacturing Department in setting up part fixtures and inspecting finished parts as per customer requirements. This position will report to the **Quality Supervisor**. **Our company** CenterLine...

  • Specialist, Operations Management

    1 week ago

    Lasalle, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. - At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Operations Management Leader

    6 days ago

    LaSalle, Ontario, Canada Fed Manutech Full time

    Company OverviewFed ManuTech is a leading recruitment agency specializing in temporary and permanent recruitment for the engineering and manufacturing professions. Our team of experts provides support throughout your job search and every stage of your career.

  • Az Owner Operator Needed Dedicated Run

    1 week ago

    LaSalle, Canada Genesis Express & Logistics Full time

    **Job Overview** We are seeking an Owner Operator Driver to join our team. As an Owner Operator Driver, you will be responsible for transporting goods and materials to various locations. This is a dedicated run from Windsor, Ont to Ohio to Windsor, Ont to Brampton On. Run Starts Immediately. **Responsibilities**: - Operate and maintain a commercial...