Business Advisor Ii

6 months ago

Edmonton, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

We are looking for a **Business Advisor** with a focus on producing business recommendation to enable an effortless customer experience in our Claims Department. This role is a **15 month contract **position based out of our **Calgary **office location.

As an **Intermediate** **Business Advisor, **you will combine customer expectations, process knowledge, data analytics & stakeholder feedback to determine root causes of problems and find unique solutions. Your recommendations will be backed up by well-rounded analysis of information and will focus on ease of doing business & decreasing customer effort.

As a **Business Advisor, **you will combine customer expectations, process knowledge, data analytics & stakeholder feedback to determine root causes of problems and find unique solutions. Your recommendations will be backed up by well-rounded analysis of information and will focus on ease of doing business & decreasing customer effort.

**What you’ll do here**:

- Understand and challenge status quo, ask questions and make recommendations to re-engineer processes or business tactics and drive significant reduction of customer effort.
- Actively lead or participate in the collection, research and organization of data to summarize specific business issues or answer questions.
- Combine data elements from various sources, create trends & display information in various ways with the purpose of surfacing root causes of problems.
- Clearly summarize and present information concisely to diverse audiences and levels of leadership within the organization, to obtain buy-in into solutions.
- Contribute to the creation of detailed business plans & business cases, including thorough analysis of volume of work, resources, timelines etc.
- Work collaboratively with the team and stakeholders to seek input and combine data with process information to propose well rounded tactical solutions.
- Proactively identify new data elements that may provide further insight into performance or business trends.
- Complete industry analytics on market trends as required.

**What you bring to the table**:

- Minimum 5 years of experience in a business advisor, consultant, analyst, or similar role, supporting operations in insurance, banking, or related industry
- Strong written and verbal communication skills with the ability to effectively present information to leaders
- Inquisitive & strategic thinker with ability to **drive results** and influence stakeholders
- Self-driven and highly organized with the ability to prioritize work and exercise independent thinking.
- Experience with root cause analysis
- Previous experience leading or defining processes for successful operations
- Excellent **analytical skills** and high attention to detail.
- Lean Six Sigma Education (preferred)
- Advanced proficiency in **Power BI, Excel (Power Query), Visio, Power Point**

LI-Hybrid

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre temporaire de notre équipe:

- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi***

Chez Intact, nous valorisons la diversité et créons un milieu de travail inc

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