Sales Advisor

6 months ago

Burlington, Canada Cogeco Connexion Inc Full time

Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués.

Time Type:
Régulier

Job Description:
:
maximize all sales opportunities and ensure an optimal level of quality customer service. The expectation of this position is that the Sales

Advisor is highly driven and consistently working to achieve and exceed targets. This person thrives in a competitive environment and is

determined to be a top performer, who is comfortable taking on challenges, is resilient and can overcome rejection in pursuing sales

opportunities.

KEY RESPONSIBILITIES- Completes outbound calls to sales leads with a goal of acquiring new sales, cross-selling/upselling existing customers
- and proactively following up with prospects.- Responsible for the daily management and accuracy of

individual sales funnel.- Answers inbound sales inquiries for Residential products and offers customized solutions while meeting and/or exceeding
- departmental quality, sales targets and KPIs i.e. Booked Target,
- RPC, PSU close rate etc.- Promotes and up-sells products and services with each

customer contact and schedules and inputs order requests.- Highlights the features and benefits of our HSI, Telephony, CATV and Professional Services products and confidently
- handles competitive issues with an approach that will incite
- customers to choose Cogeco as their exclusive service
- provider.- Maximizes leads provided through various channels (MDU,

Home Builder, Network Expansion, sales referals etc.) to

achieve sales results and assigned targets.- Responsible for the seamless handoff off sales leads to support

teams and partners in situations that require F2F interaction for

closing.- Drive individual sales opportunities from qualification to closed

won stage utilizing available tools to track upgrades, cross-sells

and new customer acquisition.- Makes all required efforts to retain customers that express their

intent to cancel their subscription or downgrade their services.- Responsible for accurate data input using prescribed

change requests.- Assists with other departmental requests as required and

performs special projects as assigned.- To support Cogeco’s ultimate goal of providing excellent service

to current and potential customers. The incumbent must be

constantly attentive and responsive to both external and

internal customers’ needs and assist in the resolution of any

issues or concerns in a timely and professional manner while

ensuring that the solution meets the customer’s needs.- As part of their work, employees must take all necessary

measures to ensure their own health and safety, and that of

their co-workers and the public in general. They must use

available personal protective equipment at all times, and

comply with all Health & Safety instructions, guidelines, policies

and procedures issued by the Company.

ESSENTIAL QUALIFICATIONS

ACADEMIC TRAINING
- College Diploma or combination of equivalent education

and experience required.

WORK EXPERIENCE
- 3 years previous experience in a sales focused contact

center environment
- Proven customer service skills, superior first call resolution

skills.
- Performance at a high standard and consistently meets all

KPI expectations

SPECIFIC COMPETENCIES
- Strong communication skills (written and verbal).

Bilingualism (E/F) is an asset.
- Strong ability to quickly grab customer attention and

overcome objections.
- Demonstrated interpersonal skills with a winning customer

service attitude and professional phone and digital

communication etiquette.
- Ability to analyze and interrupt data within spreadsheets.
- Detail oriented with the ability to analyze and troubleshoot

customer issues.
- Self motivated with the ability to take initiative and resolve

problems independently. Monitors own quality of work.
- Open to change with a learning attitude towards work and

to contribute to teams.
- Prior inbound sales experience is required.
- Outbound telemarketing experience or any direct sales

experience is a strong asset.
- Must have previous experience working PCs and

demonstrated navigation abilities within Windows and

Google products.
- Experience with Salesforce and other lead management

tools considered an asset
- General understanding of broadband, telecom, cable and

internet industries is an asset.

At Cogeco, diversity is an essential asset to our organization’s

performance. We are committed to providing equal opportunities to

all qualified individuals, regardless of cultural and individual

differences. We strive to build teams which reflect the diverse

profiles and backgrounds of both the customers and communities we

serve, firmly believing that this distinguishes Cog

  • Sales Advisor

    2 months ago

    Burlington, Canada Avello Inc Full time

    **Do you want to kickstart your sales career with a company that supports growth, teamwork, and offers endless opportunities for advancement?** At Avello, we’re not just selling products. We’re focused on building connections, achieving success, and making an impact. Our team is committed to excellence, innovation, and helping our clients thrive in...

  • Digital Sales Advisor

    6 months ago

    Burlington, Canada Westland Insurance Ltd. Full time

    We’re searching for a Digital Sales Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Digital Sales Advisor in Burlington, ON (flexibility for remote working). Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking...

  • Financial Advisor- Automotive Sales

    7 months ago

    Burlington, Canada Plains Auto Sales Ltd Full time

    Responsibilities: - Build and maintain relationships with customers, providing exceptional customer service throughout the car buying process. - Assist customers in selecting the right vehicle for their needs and budget. - Conduct test drives and explain features and benefits of different car models. - Negotiate pricing and terms to ensure a fair and...

  • Digital Sales Advisor

    6 months ago

    Burlington, Canada Westland Insurance Full time

    Digital Sales Advisor Burlington, ON, Canada Req #3100 Tuesday, June 18, 2024 We’re searching for a Digital Sales Advisor .Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a  Digital Sales Advisor in Burlington, ON (flexibility for remote working). Do you love to talk about insurance and...

  • Sales Advisor

    6 months ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: : maximize all sales...

  • Sales Advisor

    6 months ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: : maximize all sales...

  • Sales Advisor

    6 months ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués. Time...

  • Sales Advisor

    1 week ago

    Burlington, Canada Snuggle Bugz Full time €17

    POSITION : Retail Sales Advisor Report to : Retail Store Manager Hours : Part Time, minimum availability 15 to 20 hours/week with ability to work evenings and weekendsThey say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing...

  • Sales Advisor

    7 months ago

    Burlington, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance By joining Reliance as a Sales Advisor, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth...

  • Sales Advisor

    7 months ago

    Burlington, Canada Reliance Home Comfort Full time

    Home Comfort Advisor - Outside Sales LEARN, DEVELOP AND GROW - WITH RELIANCE By joining Reliance as a Home Comfort Advisor you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. This is an entrepreneurial sales person’s dream job; an opportunity to earn a great...

  • Sales Advisor

    1 week ago

    Burlington, Canada Snuggle Bugz Full time

    *POSITION*: Retail Sales Advisor*Report to*: Retail Store Manager*Hours*: Part Time, minimum availability 15 to 20 hours/week with ability to work evenings and weekendsThey say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing...

  • Sales Advisor

    2 weeks ago

    Burlington, Canada Snuggle Bugz Full time

    *POSITION*: Retail Sales Advisor*Report to*: Retail Store Manager*Hours*: Part Time, minimum availability 15 to 20 hours/week with ability to work evenings and weekendsThey say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing...

  • Sales Associate/beauty Advisor

    6 months ago

    Burlington, Canada Sally Beauty Full time

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping...

  • Sales Advisor

    1 week ago

    Burlington, ON, Canada Snuggle Bugz Full time €17

    *POSITION*: Retail Sales Advisor *Report to*: Retail Store Manager *Hours*: Part Time, minimum availability 15 to 20 hours/week with ability to work evenings and weekends They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are...

  • Nespresso Coffee Advisor

    6 months ago

    Burlington, Canada Acosta Full time

    Nespresso Coffee Advisor General Information Company: PRE-CA Location: Burlingon, Ontario, L7R 3N2 Ref #: M59507 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements As a Nespresso Coffee Advisor, you'll excite customers and help spark sales for Nespresso by engaging retail customers and making...

  • Digital Sales Advisor

    4 months ago

    Burlington, Canada Westland Insurance Full time

    Burlington, ON, Canada Virtual Req #3100 Monday, August 26, 2024 We're searching for a Digital Sales Advisor (Personal Lines Insurance). Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Digital Sales Advisor in Burlington, ON (flexibility for working from home). Do you love to talk about insurance and...

  • Market Development Sales Advisor

    7 months ago

    Burlington, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: : In accordance with...

  • Automotive Service Advisor

    7 months ago

    Burlington, Canada Burlington Hyundai Full time

    Burlington Hyundai has just celebrated our 20th year anniversary and we just keep getting better!! With that, we are always growing and looking for people such as yourself to join our team! If you are a competitive person who thrives in a fast paced environment, working directly with customers and ensures the best experience in the industry then we want you...

  • Service Advisor

    7 months ago

    Burlington, Canada Burlington Cycle Full time

    **Service Advisor** Here at Burlington Cycle we are committed to offering the best that our brands have to offer, whether it be as simple as a daily commuter or as dedicated as a serious enthusiast. Our lines of Motorcycles, ATV’s and Power Equipment are second to none and we strive to make sure that our customers feel the same way. We are seeking a...

  • Insurance Advisor

    7 months ago

    Burlington, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for an Insurance Advisor for our Burlington, ON office located downtown. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking...