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Program Assistant

5 months ago

North York, Canada Seneca College of Applied Arts and Technology Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

**Position Summary**:
Within the Faculty of Continuing Education - English & Liberal Studies, the Program Assistant executes the clerical requirements of defined program areas within the Faculty. The Program Assistant provides office administration and systems support for the department (including part-time faculty) as well as program information for staff and present and prospective students. The incumbent coordinates and prioritizes administrative details to ensure deadlines and customer service standards are met. The incumbent uses a detailed knowledge of the department’s programs, systems and procedures and is called on to use a broad knowledge of other departments’ programs when representing the Faculty as a whole.

**Responsibilities**:
**Administration**
- Maintains records such as information on faculty and hiring, program records, and exams.
- Coordinates processes for semester start-ups of program activity.
- Initiates action in response to class cancellations, facility problems and printing difficulties.

**Communication**
- Liaises with service areas/departments to ensure the smooth running of the department.
- Assumes information role for entire Faculty on both a scheduled and back-up basis.

**Other Duties**
- Investigates and resolves situations, arranges for students/other departments to be notified, or refers to the Academic Program Manager for action.
- Helps with other programs within Chair’s portfolio as needed.

**Qualifications**:

- Minimum of a completed two (2) year post-secondary diploma in Office Administration or related field. If education is in a related field, state how it is relevant.

**Experience**
- Demonstrated experience with an on-line system, electronic file management and software packages such as Microsoft Word, Excel, Access and web tools.
- Demonstrated ability to provide exceptional customer service.
- Minimum of three (3) years’ experience in an office administrative support position.

**Skills**
- Well-developed interpersonal, customer service, and communication skills (verbal and written) to interact effectively with multi-cultural/racial/able students, staff, employers, and the public are required.

**Note**: A skills assessment test may be administered during the recruitment process.

**Job Details**

**External Posting Date**:December 4, 2023
**External Closing Date**: December 11, 2023
**Pay Range**: EPEW - Payband F: $28.20 - $32.70 (Start Rate: $28.20)
**Hours**:24
**Work Type**:Hybrid
**Shift**: Flexible schedule between Monday to Thursday, 9:00AM to 4:00PM (occasional evenings/weekends)
**Ideal Start Date**: 1/2/24
**End Date**:
**Job Type**:Regular Part-Time (RPT)

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**Seneca Polytechnic at a Glance**:
Seneca Polytechnic is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca - the faculty, support staff and administrators - who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

**Our Commitment**:
**Accessibility**: